Eva Lacalle

Why should a hotel professional attend hospitality events and trade shows? Hotel professionals should attend hospitality events and trade shows to help grow their business by connecting with other industry…

What is a hotel website builder? A hotel website builder is a tool designed to help you create a functional, user-friendly website with features tailored to the hospitality industry. Whether…

What are the benefits of artificial intelligence for travel planning? The use of applications powered by artificial intelligence has transformed the way we plan our trips, making the whole organization…

What are guest services? Guest services include all the interactions, amenities, and assistance a hotel provides throughout a guest’s stay. This covers everything from a warm welcome at reception to…

What is hotel check-out? Hotel check-out refers to the process guests go through when they leave a property. It typically includes settling any payments, returning room keys (or revoking digital…

What is a hotel reviewer? At its core, a hotel reviewer is someone who stays at a hotel to provide an honest, unbiased evaluation of their experience. From the moment…

What are OTAs for hotels? OTAs (Online Travel Agencies) are third-party platforms where travelers can search, compare, and book accommodations. They provide hotels with a broad audience and a strong…

A global distribution system (GDS) is a platform that acts as a bridge between travel agents and service providers like hotels. By uploading your inventory, availability, and rates to the…

What is hotel management software? Hotel management software (HMS) is designed to simplify and centralize daily operations for hoteliers. It automates core tasks such as room bookings, payments, inventory management,…

What are hotel referral programs? Referral programs reward guests who refer new customers. Every referral comes with a reward, so the more referrals they make, the more they can cash…