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10 Minutes News for Hoteliers 10 Minutes News for Hoteliers
  • Top News
  • Posts
    • CSR and Sustainability
    • Events
    • Hotel Openings
    • Hotel Operations
    • Human Resources
    • Innovation
    • Market Trends
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    • Mergers & Acquisitions
    • Regulatory and Legal Affairs
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Posts by author

Eva Lacalle

75 posts
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  • 5 min

What are booking channels and which are the main ones?

  • Eva Lacalle
  • 14 November 2024
What are booking channels? Booking channels or distribution channels are different platforms, whether that is your own website, OTAs (online travel agents), global distribution systems or metasearch engines like Google.…
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  • 5 min

6 ways to improve customer service in hotels

  • Eva Lacalle
  • 12 November 2024
What is customer service in the hospitality industry? Customer service in the hospitality industry is all about ensuring guests feel welcomed, supported, and cared for at every stage of their…
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  • 4 min

Best 6 travel agents to boost your online bookings

  • Eva Lacalle
  • 7 November 2024
What are travel agents? Travel agents are tourism professionals who help individuals and groups plan, book and manage travel arrangements, and help suppliers distribute their inventory to a wider market.…
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  • 5 min

10 ways to maximize the space in small hotel rooms

  • Eva Lacalle
  • 5 November 2024
Best ways to optimize a small hotel room A small hotel room is considered to be anything from 150 to 300 square feet (or 14 to 28 square meters), though…
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  • 6 min

The importance of communication in the hospitality industry

  • Eva Lacalle
  • 29 October 2024
What is communication in the hospitality industry? Communication in the hospitality industry is the way information, ideas, and feedback are exchanged across departments to facilitate smooth operations. It can be…
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  • 6 min

Central reservation system (CRS) for hotels | Ultimate guide

  • Eva Lacalle
  • 24 October 2024
What is a central reservation system (CRS)? A central reservation system is reservation management software that helps hotels manage their inventory and rates in real time, streamlining the reservation process…
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  • 4 min

Hotel rules and regulations within the hospitality industry

  • Eva Lacalle
  • 22 October 2024
What are hotel rules and regulations? Hotel rules and regulations are a series of guidelines that are agreed upon by the hotel and their guests. The rules are designed to…
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  • 4 min

6 types of travelers and how to prepare your hotel for them

  • Eva Lacalle
  • 17 October 2024
What are the types of travelers and how do you get your hotel ready for them? When it comes to hotels, there are universal elements that every guest seeks: a…
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  • 7 min

How to increase hotel direct booking | Ultimate guide

  • Eva Lacalle
  • 15 October 2024
What are hotel direct bookings? Direct bookings happen when a guest reserves a room directly with your hotel – whether that’s through your website, by phone, email, or as a…
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  • 6 min

Best hotel review sites and how to get positive reviews

  • Eva Lacalle
  • 10 October 2024
What are hotel reviews? Hotel reviews are feedback from guests after their stay, offering insights into their experience, from the quality of services to various aspects of the property. These…
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