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10 Minutes News for Hoteliers 10 Minutes News for Hoteliers
  • Top News
  • Posts
    • CSR and Sustainability
    • Events
    • Hotel Openings
    • Hotel Operations
    • Human Resources
    • Innovation
    • Market Trends
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    • Mergers & Acquisitions
    • Regulatory and Legal Affairs
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Posts by author

Lou Rondy

10 posts
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  • 1 min

How Residhotel Boosted Guest Satisfaction, Upselling and Team Efficiency

  • Lou Rondy
  • 23 September 2025
D-EDGE CRM is designed for hotel groups and independent properties alike, offering the tools to centralise guest data, personalise the guest journey, streamline team operations, and boost direct revenue. For…
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  • 1 min

D-EDGE Now Available on Oracle Cloud Marketplace

  • Lou Rondy
  • 7 August 2025
D-EDGE, a leading provider of hotel technology solutions and an Oracle partner, today announced CRS is now available on Oracle Cloud Marketplace and can be deployed on Oracle Cloud Infrastructure…
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  • 1 min

D-EDGE unveils a hospitality-native CRM to complete its One-Stop-Shop vision

  • Lou Rondy
  • 1 July 2025
Designed with hoteliers’ commercial challenges in mind, D-EDGE CRM goes beyond operational optimisation. It provides a tangible lever for driving direct revenue and nurturing long-term guest loyalty.The solution automates guest…
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  • 1 min

How Seamless Payment Experiences Fuel Hotel Revenue Growth

  • Lou Rondy
  • 20 May 2025
Today, with thousands of hotels relying on D-EDGE payment solutions, we’ve identified clear best practices that significantly influence business outcomes. A seamless payment journey—fast, flexible, and secure—doesn’t just prevent booking…
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  • 1 min

Maximising Direct Bookings: How D-EDGE Transformed The Sukhothai Bangkok’s Digital Strategy

  • Lou Rondy
  • 28 April 2025
One of the foundational pillars of the strategy was the seamless integration of D-EDGE’s platform with The Sukhothai’s website and external booking engine. This technical enhancement removed friction from the…
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  • 1 min

How to prevent hotel no-show and last-minute cancellations?

  • Lou Rondy
  • 29 October 2024
Between emails, push notifications, and direct messages, it’s easy for guests to feel overwhelmed and potentially forget or misinterpret their booking details. That’s why frequent and customised messages to your…
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  • 2 min

The GDS: A High-Performing Distribution Channel Too Many Hotels Overlook

  • Lou Rondy
  • 10 October 2024
The hoteliers we interviewed cautioned that while the GDS can be highly beneficial for certain hotels, it’s not always the best fit for all hotels.  “In my opinion, GDS distribution…
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  • 1 min

The DMA is changing Google Search, but not how hoteliers had hoped

  • Lou Rondy
  • 17 June 2024
It’s still unclear at this time if these changes are the direct result of DMA regulations or if they are temporary or permanent. Google may still be testing these changes,…
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Hotel Distribution: The real cost of direct sales at the dawn of AI

  • Lou Rondy
  • 21 February 2024
Revenues from Hotel Direct Distribution are at a high level and powered by Digital Marketing   Through an analysis of the source of reservations, you will discover the incremental increase in…
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Why the CRS Is Fast Becoming the Central Hub of Hotel Distribution Strategy

  • Lou Rondy
  • 1 August 2023
One of the most important decisions in revenue management strategy is determining which software will be the hotel’s lead, or master, distribution system, acting as the central repository and source…
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