Lou Rondy

💻 D-EDGE's CRS is now available on Oracle Cloud Marketplace and deployable on Oracle Cloud Infrastructure, integrating with OPERA Cloud via OHIP. This integration improves hotel operational efficiency through enhanced data synchronization and streamlined onboarding. D-EDGE's partnership with Oracle extends their commitment to the Oracle community, offering agility, scalability, and modern cloud infrastructure. This collaboration aims to deliver value by accelerating innovation and operational enhancements for hotels.

📈 D-EDGE CRM is designed for hoteliers to boost direct revenue and guest loyalty by using AI-driven personalization to automate communications. It helps increase upsell conversions and saves time by consolidating guest data into a single interface. Hotels can create custom loyalty programs and synchronize with the D-EDGE Booking Engine to promote repeat bookings. This solution enhances targeted marketing campaigns and optimizes guest experiences.

🏡 The Sukhothai integrated D-EDGE’s platform with their website and external booking engine, improving direct reservation ease for guests. Real-time rates became automatically synced with Google Hotel Ads, enhancing visibility and direct bookings, while advanced tracking allowed for precise campaign performance insights and ongoing optimization.

🔔 To prevent hotel no-shows and cancellations, it's advised to send guests three well-timed reminders: booking confirmation, a pre-arrival reminder (3-7 days before check-in), and a day-of reminder. Automated messages can confirm arrivals, aiding in room assignment planning. Integration of a hotel CRM, like D-EDGE partnering with LoungeUp, optimizes the entire guest journey.