Lou Rondy

1 min

How to prevent hotel no-show and last-minute cancellations?

Between emails, push notifications, and direct messages, it’s easy for guests to feel overwhelmed and potentially forget or misinterpret their booking details. That’s why frequent and customised messages to your…

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2 min

The GDS: A High-Performing Distribution Channel Too Many Hotels Overlook

The hoteliers we interviewed cautioned that while the GDS can be highly beneficial for certain hotels, it’s not always the best fit for all hotels. “In my opinion, GDS distribution…

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1 min

The DMA is changing Google Search, but not how hoteliers had hoped

It’s still unclear at this time if these changes are the direct result of DMA regulations or if they are temporary or permanent. Google may still be testing these changes,…

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Hotel Distribution: The real cost of direct sales at the dawn of AI

Revenues from Hotel Direct Distribution are at a high level and powered by Digital Marketing Through an analysis of the source of reservations, you will discover the incremental increase in…

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Why the CRS Is Fast Becoming the Central Hub of Hotel Distribution Strategy

One of the most important decisions in revenue management strategy is determining which software will be the hotel’s lead, or master, distribution system, acting as the central repository and source…

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