Shiji Group

Meet David Jones, a returning guest. When you search for David in your system, his data appears. After clicking “Reserve,” you’re taken to the Create Reservation screen where all his…

𝐄𝐥𝐞𝐯𝐚𝐭𝐞 𝐘𝐨𝐮𝐫 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭 𝐆𝐚𝐦𝐞: 𝐓𝐢𝐩 #𝟏 💥 Truth bomb: In our industry, it’s way too easy to point out mistakes. Flip the script. 𝐄𝐪𝐮𝐚𝐭𝐢𝐨𝐧 𝐟𝐨𝐫 𝐬𝐮𝐜𝐜𝐞𝐬𝐬: 𝐏𝐫𝐚𝐢𝐬𝐞 > 𝐂𝐫𝐢𝐭𝐢𝐜𝐢𝐬𝐦 👍…

Case Study: Revolutionizing Hotel Operations with TWIN-AI’s Chatbot and Omnichannel Platform Overview: A prominent hotel chain faced challenges in enhancing guest experience, streamlining operations, and improving overall communication. Challenges: Guest…

📈 Did you know your hotel’s online reputation can directly impact your revenue? With platforms like Booking, TripAdvisor, and Expedia holding significant sway over travelers’ decisions, maintaining a stellar online…

Feedback is the lifeblood of the hospitality industry. It serves as a compass guiding businesses towards enhancing the customer experience. Listening attentively to feedback allows hotels and restaurants to pinpoint…

IPMI Blog: The third in a series of six posts highlighting content from the European Parking Association (EPA), presented by EPA President Nigel Williams. Nigel joins some of the EPA’s…

Attending IHTF as a technology supplier can provide several benefits when it comes to doing business with Europe’s leading hotel chains. 1. Networking Opportunities: The event attracts industry experts, business…

Security is a paramount concern in hotel management systems to protect guest data, financial information, and ensure smooth operations. Here are some essential security features that a hotel management system…

🎉 Insights from FITUR 2024: Tech Taking Center Stage in Hospitality 🚀 Just back from FITUR 2024, Madrid – one of the most prestigious events in the hospitality industry, representing…

Jason Kycek and his teams turned around the performance of Casa de Campo Resort & Villas, with revenue soaring by 86%. Today, he shares what wasn’t working and the changes…