Global property management software provider RMS Cloud has announced the appointment of Cameron Gough as its new chief product officer.
This “pivotal” move is said to showcase the firm’s strategic vision to lead the industry into a “new era of technological advancements and customer-centric solutions”.
Gough brings an extensive background in digital experiences and customer-focused innovation to the RMS product and leadership team.
He has had senior roles at digital identity startup Digital ID, global digital marketplace Envato, and ecommerce retailer Pet Circle.
It’s hoped that Gough’s experience will drive growth, thanks to his track record of building high-performance teams and developing market-leading solutions.
Gough said: “I’m passionate about putting our customers and guests first in our thinking.
“Technology is driving profound shifts in the way we travel, from booking to check-in and the stay experience.
“I’m excited to work closely with our customers to ensure RMS Cloud continues to lead the industry and stay ahead of the curve.”
The appointment comes after RMS Cloud’s strategic acquisition by Advent Partners.
Gough’s leadership will channel the new investment into expanding the product and enhancing the customer experience.
He aims to set the business up for positive growth, focusing on elevating the guest experience through seamless, frictionless interactions from booking to checkout.
David Murray, the newly appointed CEO of RMS Cloud expressed his unwavering confidence in Gough’s leadership:
He said: “Cameron’s extensive experience and innovative mindset will be instrumental in evolving our product offerings and expanding our market presence.
“His leadership is not just important, but vital to our growth strategy, ensuring that RMS Cloud remains a trusted partner for properties of all sizes, helping our customers optimise operations and enhance guest satisfaction.”
