UK-based provider of reservation technology and services to travel companies globally, Open Destinations, has received a strategic growth investment from global software investor, Insight Partners.
Founded in 1998, Open Destinations provides reservation technology and services to tour operators and rail companies around the world.
The company’s flagship products, Travel Studio and Rail Studio, provide a full ERP solution – allowing customers such as Emirates, Orient Express, Belmond, Intrepid, Top Deck, Queensland Rail and Abercrombie & Kent to manage their products, inventory, pricing and reservations.
In addition, Open Destinations provides back-office services that include product management, operations and customer service to companies such as Jet2.com, Holiday Extras and Travel Counsellors.
The company has more than 75 customers in 30 countries and employs more than 650 staff.
“Since its inception, Open Destinations has become an established leader in global travel and tour operations,” said Michael Shephard, Principal at Insight Partners.
“As the travel industry continues to prosper, we believe Open Destinations will be key to helping some of the biggest names in travel capitalise on this momentum and create more seamless experiences for travellers.
“We look forward to partnering with Kevin, John, and the entire Open Destinations team in this exciting next chapter of growth for the company and its customers.”
As part of the investment, Shephard and Insight Managing Director Peter Segall will join the Open Destinations Board of Directors.
Kevin O’Sullivan, Founder and Executive Chair of Open Destinations, believes that Insight will be a great partner for Open Destinations going forward.
“We have built a fantastic team at Open Destinations over the past 25+ years. Insight’s investment is a testament to this team and represents a new chapter in the history of the company. Everyone who touches the Open Destinations ecosystem – from our customers and travel experts to the travellers themselves— – stands to benefit from this investment and next chapter of company growth.”
John Davies, CEO of Open Destinations, welcomed the investment, saying: “We are looking forward to working with the team at Insight and continuing to provide excellent customer service and market-leading products to our customers around the world.”
