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Posts by author

Alba Navarro

13 posts
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  • 2 min

Why Most Hotel Websites Arenโ€™t Doing Their Brands Justice

  • Alba Navarro
  • 21 October 2024
In todayโ€™s digital-first world, your hotelโ€™s website is more than an online brochure. Itโ€™s the first touchpoint, a revenue driver and a stage for your brand. Yet, too many hotel…
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  • 2 min

Is Your CRS-CRM Integration Sabotaging Guest Experiences?

  • Alba Navarro
  • 26 September 2024
Imagine a guest is excited about their stay at your hotel. Theyโ€™ve booked a room, expecting a seamless experience. But, behind the scenes, your systems โ€“ CRS (Central Reservation System)…
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  • 2 min

The rules of online visibility are changing โ€“ thanks to Googleโ€™s generative AI search

  • Alba Navarro
  • 19 September 2024
For years, staying visible online was relatively straightforward. Youโ€™d optimize your site with keywords, stuff your pages with content and hope Google ranked you well. The strategy was simple: more…
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