Working with Automation: Improving ROI by setting teams up for success
🏨 Ashley Dora, VP of operations at Valor Hospitality, identifies opportunities for automating hotel operations, especially in food and beverage departments, to save time and costs. Implementation is property dependent, with ROI varying based on time saved in communication and processes. Richard Valtr, founder of Mews, advises defining clear goals and integrating modern technology, while Adam Tuttle of Yipy emphasizes the importance of user-friendly platforms and upfront work to simplify staff usage. Beta testing and anticipating learning curves are crucial for successful implementation. According to an IDC analysis, Mews’ technology saved 5,000 administrative hours and increased front-desk staff efficiency by 24% in the summer, equal to the workload of around 12 full-time employees.
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