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Clay Bassford

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  • 3 min

Transforming the Guest Experience: Martin Picard Reveals Sonder’s Innovative Approach to Hospitality Technology

📱 Sonder integrates technology into every aspect of the guest experience, offering features like mobile unit access and instant replies. The company focuses on optimizing pricing, room management, and underwriting to enhance operations and increase net operating income (NOI) per square foot. By streamlining operations and reducing labor costs, Sonder provides larger spaces or better pricing to guests. Their approach demonstrates how hospitality technology can improve guest satisfaction and drive financial success.
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  • 1 min

History of tech in hotels

Shiji collaborated with Techtalk.travel and Hotelschool The Hague to create a chart mapping out the history of travel technology, focusing on significant educational and association events, global tech developments, and hotel industry-specific technology. The research highlights that the hotel industry often adopts consumer-level technology before it becomes widely available, with a direct impact on guest experience. The article lacks specific dates, locations, or statistical information to extract, but it was published on May 24, 2021, and the content was last modified on November 10, 2021.
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