Clay Bassford

Last year, we witnessed the gradual recovery of the global tourism industry from the devastating impact of the COVID-19 pandemic. As economies reopened and travel restrictions eased, consumers embraced revenge…

With the increased popularity of cloud storage and computing systems, information that used to be stored on-premise now sits in data centers around the world, making it more challenging to…

John Lingos-Webb, Senior Director of Global Partnerships & Alliances at Duetto, a cloud-based revenue management system, discusses the world of revenue management post-pandemic, emerging trends in the space, and provides…

Aleksander Ludynia is the Chief Security Officer at Shiji Group and has over 15 years of experience in cybersecurity under his belt. We’ve put Alex’s vast knowledge of hotel cybersecurity…

Blake Madril is the Principal Advisor for Travel & Hospitality with IDeaS Revenue Solutions, a company he’s been with for nine years. He has held multiple roles at a number…

Mark Rademaker is the Global Head of Hospitality at Adyen, a fintech company that facilitates payments for the Hospitality Industry. With over 15 years of experience in the travel sector,…

These days in the hospitality world, it’s not only about “keeping up with the Joneses,” but keeping up with the Jonses’ tech stack. There may be some who contend that…

Wolfgang Emperger, Senior Vice President and General Manager – Europe, Africa and UK & Ireland at Shiji Group, shares his insight on the current state of hotel technology in 2023.…

This article was originally written for The Hotel Yearbook 2023. It is republished here as a relevant article for Shiji Insights readers. Currently, direct bookings are those bookings that happen…

Shiji ReviewPro has just released the latest Global Hotel Review Benchmark report for 2022. This report analyzes six million reviews of over 7,500 hotels, posted to 66 review sources from virtually every…