Editorial Team

4 min

The Keys to Successfully Positioning Your Hotel Brand

Maintaining a distinct brand identity is more challenging than ever in today’s highly competitive hospitality landscape. Differentiation becomes crucial with new hotel brands constantly launching, consolidating, and diversifying. How do…

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4 min

Guidelines for Managing Guest Conflict and Preventing Negative Online Reviews

Dealing with guest conflict is one of the toughest challenges employees face in the service industry. If mishandled, an on-property complaint can escalate into a negative online review. These reviews…

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4 min

Post-Olympics Hospitality Insights: Pricing, Trends, and Guest Satisfaction from Paris 2024

The 2024 Paris Olympics posed unique challenges and opportunities for the hospitality sector. During a recent webinar moderated by André Baljeu from techtalk.travel, Lighthouse Director of Hospitality Research Blake Reiter…

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3 min

The RFP Process

A Request for Proposal (RFP) is a critical tool for hotels seeking to acquire new products, systems, or services, such as Property Management Systems (PMS). It serves as both a…

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8 min

Atlas Hotels’ Technology Transformation: An Interview with Craig Couper

In today’s rapidly evolving hospitality industry, technology is playing a crucial role in shaping both operations and guest experiences. Atlas Hotels, a key player in the UK hospitality sector, is… The post Atlas Hotels’ Technology Transformation: An Interview with Craig Couper appeared first on Shiji Insights and Publications.

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The Importance of Guest Feedback and Monitoring in the Hospitality Industry: An Insider Perspective from Eddie Ignatius of TIME Hotels

As the Vice President of Innovation and Quality Excellence at TIME Hotels, I have seen firsthand the transformative power of guest feedback in the hospitality industry. In this article, I…

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The Importance of Guest Feedback and Monitoring in the Hospitality Industry: An Insider Perspective from Eddie Ignatius of TIME Hotels

As the Vice President of Innovation and Quality Excellence at TIME Hotels, I have seen firsthand the transformative power of guest feedback in the hospitality industry. In this article, I…

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The Importance of Guest Feedback and Monitoring in the Hospitality Industry: An Insider Perspective from Eddie Ignatius of TIME Hotels

As the Vice President of Innovation and Quality Excellence at TIME Hotels, I have seen firsthand the transformative power of guest feedback in the hospitality industry. In this article, I…

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Navigating the Shift in Hotel Payment Processing: From Standalone to Integrated Systems

Introduction How hotels handle payment processing is undergoing a significant transformation. Integrated payment solutions are gradually overshadowing traditional standalone payment systems. Shiji Insights sat down with James Montague, Senior Director…

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Navigating the Shift in Hotel Payment Processing: From Standalone to Integrated Systems

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The Keys to Successfully Positioning Your Hotel Brand

Guidelines for Managing Guest Conflict and Preventing Negative Online Reviews

Post-Olympics Hospitality Insights: Pricing, Trends, and Guest Satisfaction from Paris 2024

The RFP Process

Atlas Hotels’ Technology Transformation: An Interview with Craig Couper

The Importance of Guest Feedback and Monitoring in the Hospitality Industry: An Insider Perspective from Eddie Ignatius of TIME Hotels

The Importance of Guest Feedback and Monitoring in the Hospitality Industry: An Insider Perspective from Eddie Ignatius of TIME Hotels

The Importance of Guest Feedback and Monitoring in the Hospitality Industry: An Insider Perspective from Eddie Ignatius of TIME Hotels

Navigating the Shift in Hotel Payment Processing: From Standalone to Integrated Systems

Navigating the Shift in Hotel Payment Processing: From Standalone to Integrated Systems

The RFP Process for Hotel PMS

Top hospitality tech trends from Mews Unfold 2024

Getting Started with AI: A Step-by-Step Guide for Hoteliers

The Secret Sauce of Great Restaurant Concepts – Anthony Torres

Industry Veteran Tim Dick Joins Woodworth Core Group

Grand Hyatt San Antonio River Walk Announces Nearly $9 Million Renovation

New on the menu: Squash pizza and grouper with apple chutney

Minor Hotels expands China footprint with new Anantara resort

The RFP Process for Hotel PMS

Top hospitality tech trends from Mews Unfold 2024

Getting Started with AI: A Step-by-Step Guide for Hoteliers

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