Editorial Team

7 min

Transforming Belmond Hotels with tech according to Thomas Moons

In today’s dynamic world the merging of luxury and technology brings challenges and opportunities for many hotels. Thomas Moons, Area Managing Director for Spain and Portugal at Belmond Hotels, shares…

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Ilunion Hotels: Redefining Hospitality with Inclusion, Sustainability, and Innovation

In episode eight of the Shiji Buzz Podcast, Florencia Cueto Pedrotti sat down with Beatriz Miguel, the business director at Ilunion Hotels. Ilunion is a hotel chain focused on making…

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The Role of AI and Integration in Hotels

A recent Shiji Buzz webinar tackled a question central to the hotel industry: Is the dream of a seamless, fully integrated hotel tech stack slipping out of reach as complexity…

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5 min

Transforming a 200-room hotel with AI and Automation

AI and Automation are transforming how hotels operate and engage with guests. Yet, many hotel operational leaders need to be convinced about the value of implementing these technologies. Concerns about…

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6 min

Hotelatelier’s secrets to exceptional guest experience and reputation with Susana Romero Expósito

Hotelatelier, a leading hospitality group with 38 hotels across Spain and Portugal, has mastered the art of delivering unforgettable guest experiences. Since 2014, they’ve embraced a bold, customer-centric approach that…

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4 min

The Keys to Successfully Positioning Your Hotel Brand

Maintaining a distinct brand identity is more challenging than ever in today’s highly competitive hospitality landscape. Differentiation becomes crucial with new hotel brands constantly launching, consolidating, and diversifying. How do…

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4 min

Guidelines for Managing Guest Conflict and Preventing Negative Online Reviews

Dealing with guest conflict is one of the toughest challenges employees face in the service industry. If mishandled, an on-property complaint can escalate into a negative online review. These reviews…

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4 min

Post-Olympics Hospitality Insights: Pricing, Trends, and Guest Satisfaction from Paris 2024

The 2024 Paris Olympics posed unique challenges and opportunities for the hospitality sector. During a recent webinar moderated by André Baljeu from techtalk.travel, Lighthouse Director of Hospitality Research Blake Reiter…

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3 min

The RFP Process

A Request for Proposal (RFP) is a critical tool for hotels seeking to acquire new products, systems, or services, such as Property Management Systems (PMS). It serves as both a…

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8 min

Atlas Hotels’ Technology Transformation: An Interview with Craig Couper

In today’s rapidly evolving hospitality industry, technology is playing a crucial role in shaping both operations and guest experiences. Atlas Hotels, a key player in the UK hospitality sector, is… The post Atlas Hotels’ Technology Transformation: An Interview with Craig Couper appeared first on Shiji Insights and Publications.

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Transforming Belmond Hotels with tech according to Thomas Moons

Ilunion Hotels: Redefining Hospitality with Inclusion, Sustainability, and Innovation

The Role of AI and Integration in Hotels

Transforming a 200-room hotel with AI and Automation

Hotelatelier’s secrets to exceptional guest experience and reputation with Susana Romero Expósito

The Keys to Successfully Positioning Your Hotel Brand

Guidelines for Managing Guest Conflict and Preventing Negative Online Reviews

Post-Olympics Hospitality Insights: Pricing, Trends, and Guest Satisfaction from Paris 2024

The RFP Process

Atlas Hotels’ Technology Transformation: An Interview with Craig Couper

The RFP Process for Hotel PMS

Top hospitality tech trends from Mews Unfold 2024

Getting Started with AI: A Step-by-Step Guide for Hoteliers

IHG Reports Q1 2025 Trading Update

The Boat: The restaurant and micro-farm by Liam Dillon paving the way with sustainable practices in Lichfield, Staffordshire

La Colonna Restaurant: A Rich Culinary Experience in the Heart of Chianti

Grand Bohemian Lodge Asheville Reopens with Renovations and Lodge Designation

Expedia Launches Industry-First Feature That Turns Instagram Reels into Bookable Travel Itineraries

The RFP Process for Hotel PMS

Top hospitality tech trends from Mews Unfold 2024

Getting Started with AI: A Step-by-Step Guide for Hoteliers

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