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Editorial Team

76 posts
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  • 4 min

Communication is the Real “Wow”.

  • Editorial Team
  • 26 March 2025
Hotels today are racing to meet guests’ expectations with technology such as touchless check-ins. The real differentiator isn’t what wows guests at first sight—it’s what happens when no one’s looking.…
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  • 6 min

Social Media Matters More Than Ever

  • Editorial Team
  • 12 March 2025
In 2025, social media isn’t just a tool—it’s one of the main pillars of a hotel’s marketing strategy. Worldwide, 35% of travellers now use platforms like Instagram and TikTok for…
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  • 4 min

Shiji’s New Era Unveiled at ITB Berlin

  • Editorial Team
  • 5 March 2025
Shiji’s presence at ITB Berlin was more than just a showcase—it was a statement. Kevin King, CEO of Shiji International, took to the stage and on LinkedIn Live to unveil…
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Technology’s Role in Reducing Hotel Food Waste

  • Editorial Team
  • 26 February 2025
Every year, thousands of tonnes of food are discarded worldwide, with the hospitality industry playing a substantial role in this troubling statistic. Kitchens often overproduce to meet demand, buffets sit…
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  • 3 min

Smarter Stays: The Digital Transformation of Hotels

  • Editorial Team
  • 19 February 2025
By integrating automation, artificial intelligence, and cutting-edge solutions, hotels are making significant progress in transforming guest experiences and optimising operational efficiency. Shiji’s Insights Podcast invited Beatriz Heras, Head of Digital…
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  • 8 min

Guest Experience Trends Shaping 2025 and Beyond

  • Editorial Team
  • 12 February 2025
Takeaways Guest expectations are rising: Value perception has shifted, with personalisation becoming a key driver of satisfaction. Mid-tier hotels outperform luxury properties: Competitive pricing and service enhancements attract more guests.…
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  • 5 min

The Future of Hotel Meetings: Streamlined, Automated, and Profitable

  • Editorial Team
  • 5 February 2025
Booking a meeting room should be as easy as ordering your morning coffee—instant, seamless, and hassle-free. Yet, for many hotels, managing meeting room bookings remains a frustrating and inefficient process.…
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  • 5 min

A Modern Point Of Sale’s Place at Luxury Tenerife Hotels

  • Editorial Team
  • 29 January 2025
Imagine stepping into a luxury hotel where every detail of your dining experience is flawless, from the speed of service to the personalised touches that make every meal memorable. Behind…
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  • 8 min

Technology, Strategy, Innovation.

  • Editorial Team
  • 23 January 2025
This article was originally written for The Interface Magazine. It is republished here as a relevant article for Shiji Insights readers. Langham Hospitality Group SVP, Sean Seah, talks hospitality informed…
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  • 3 min

How Hotels Elevate Direct Sales and Personalisation

  • Editorial Team
  • 15 January 2025
As digital transformation drives the hospitality industry, direct bookings have become a key battleground for hotels. Juanjo Rodríguez, founder and CEO of The Hotels Network, sat down with Florencia Cueto…
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