Is 2025 the year of Innovation?
For years, outdated and fragmented technology stacks have held hotels back, slowing growth and stifling innovation. In 2025, the message is clear: the status quo is no longer sustainable. Hotel…
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Editorial Team
66 posts
2024: A Year Of Transformative Trends And Breakthrough Technologies
2024 was another bustling year for the hospitality industry. As we close for the year, we thought we’d briefly look back and celebrate the incredible strides hotels and technology leaders…
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Human Touch and Technology: Discussing Hospitality Communication and Experiences
Hospitality brands must shift from sterile presentations of features to narrative-driven engagements that address guests’ pain points and build emotional connections. Florencia Cueto Pedrotti, Director of Global Engagement & Sales Enablement…
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Elevate guest engagement with modern marketing tech
Guest engagement is at the heart of every successful hotel. Turning guests into loyal advocates takes more than impeccable service—it requires harnessing the power of modern marketing technology. By using…
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Booking.com’s New Review Scoring: What it means for Hotels • Shiji Insights
Booking.com is a leading review generation source in the majority of the world’s markets. Now, it is introducing significant updates to its review scoring system, and this change marks a…
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Booking.com’s new review scoring: What it means for hotels
Booking.com is a leading review generation source in the majority of the world’s markets. Now, it is introducing significant updates to its review scoring system, and this change marks a…
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Transforming Belmond Hotels with tech according to Thomas Moons
In today’s dynamic world the merging of luxury and technology brings challenges and opportunities for many hotels. Thomas Moons, Area Managing Director for Spain and Portugal at Belmond Hotels, shares…
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Ilunion Hotels: Redefining Hospitality with Inclusion, Sustainability, and Innovation
In episode eight of the Shiji Buzz Podcast, Florencia Cueto Pedrotti sat down with Beatriz Miguel, the business director at Ilunion Hotels. Ilunion is a hotel chain focused on making…
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The Role of AI and Integration in Hotels
A recent Shiji Buzz webinar tackled a question central to the hotel industry: Is the dream of a seamless, fully integrated hotel tech stack slipping out of reach as complexity…
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Transforming a 200-room hotel with AI and Automation
AI and Automation are transforming how hotels operate and engage with guests. Yet, many hotel operational leaders need to be convinced about the value of implementing these technologies. Concerns about…
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