Jen Harris

4 min

Hotel chatbots are having a moment – here’s how to make them work for you

Not so long ago, using a hotel chatbot was like talking to a brick wall. It guessed wrong, ignored context and turned even the simplest question into a dead end. …

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2 min

Save time with Deposit, Guest and City Ledgers in Mews

With ledgers in Mews, you don’t have to choose between a powerful yet easy-to-use PMS and accounting clarity – you can have both. Meet the new ledger standard in hotels …

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2 min

Serve more restaurant guests in less time

What is Mews Terminal S2? Mews Terminal S2 is a portable, all-in-one device that combines order taking, payment processing and guest interaction in one single, easy-to-use system. Whether at the…

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5 min

Customer casebook: Staff satisfaction with Mews

Hiring and training new employees is an expensive business, both in recruiting costs and time invested. So, it’s not surprising that staff satisfaction and retention are priorities for hotels looking…

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5 min

Customer casebook: Time-saving automation with Mews

As former hoteliers, Mews founders Matt and Richard have been where you are. They’ve been in the trenches and seen how manual tasks take time away from what really matters…

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