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Jen Harris

6 posts
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  • 5 min

The new wave: 5 French hotel groups embracing automation to scale smarter

🏨 Life Hotels, Inwood Hotels, Emerald Stay, Groupe Valdys, and The Boost Society are pioneering sustainable growth in France's hospitality sector. Life Hotels automates payments for efficiency, planning new openings in 2026. Inwood Hotels migrated to an automation-ready platform in 2021, maintaining boutique charm. Emerald Stay's digital model boosts revenue by 30%. Groupe Valdys integrates systems for wellness-focused hospitality. The Boost Society uses automation across 38+ properties for diverse stay management. These groups leverage technology to scale without losing their unique character.
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  • 4 min

Hotel chatbots are having a moment – here’s how to make them work for you

🤖 Chatbots have evolved, now used by over a thousand Mews hotels. With zero connection fees and 1,000+ apps in Mews Marketplace, integration is seamless. New-gen chatbots, enhanced by generative AI, streamline operations, manage guest interactions, and boost revenue. Leading chatbots like Akia, Duve, HiJiffy, and Runnr.ai offer tailored solutions for guest communication, booking management, and upselling. Hotels can initiate chatbot use rapidly by focusing on high-impact areas through Mews Marketplace connections.
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  • 2 min

Save time with Deposit, Guest and City Ledgers in Mews

📈 Mews introduces versatile ledgers to modernize hotel accounting. Prepayments auto-log in the Deposit Ledger and shift to the Guest Ledger upon check-in. The Guest Ledger offers real-time revenue insights, while the City Ledger manages post-checkout payments. Trial Balance consolidates daily activity for export. These updates provide real-time financial views, GAAP compliance, cleaner data, and smoother audits, all enhancing hotel operations and automation. Ideal for modern hoteliers seeking precise, efficient accounting solutions.
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  • 2 min

Serve more restaurant guests in less time

💿 Mews Terminal S2, a portable device for order taking, payment processing, and guest interaction, increases service efficiency and satisfaction. Key features include real-time order transmission, built-in tipping, and full synchronization with Mews Payments. It's secure with end-to-end encryption, has a 15-hour battery life, supports various payment methods including EMV chip cards, and is designed to be durable. This all-in-one solution aims to streamline restaurant operations and improve the overall guest experience.
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  • 5 min

Customer casebook: Time-saving automation with Mews

🏨 Mola! Hostels and Apartments saved 10 hours weekly using Mews' ready-made reports, boosting business by 17%. C-Hotels reduced front desk calls by 93% with Mews' housekeeping app and cut check-in time by half. Paradise Resort Gold Coast saved over 6 minutes per check-in with Mews' automations, and over 80% of guests now pay prior to arrival. Emerald Stay saves 10 hours weekly with Mews Payments. EMA House saves 3 hours daily with integrated channel management. Aplend Apartments & Resorts now trains staff 80% faster, from 5 days to 1, thanks to Mews' user-friendly platform.
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