Jessica Freedman

3 min

Fraud in the hotel industry: tips for hoteliers

What is hotel fraud? Hotel fraud refers to any deceptive practice designed to steal money, services or sensitive information from your property or guests. Fraudsters can exploit vulnerabilities in payment…

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5 min

Hotel cashflow management: importance & strategies

Understanding hotel cashflow So, what is hotel cashflow and why is managing it so critical? Let’s take a look. What is cashflow? In simple terms, cashflow is the movement of…

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4 min

Contactless hospitality: a guide for modern hoteliers

What is contactless hospitality? Contactless hospitality refers to technologies and practices designed to reduce wait times, deliver personalized services and streamline hotel operations. It includes tools like: Mobile check-in Digital…

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4 min

Hotel cross-training: best practices for flexible staff

What is cross-training in the hospitality industry? Cross-training is the practice of training hotel staff to perform tasks and responsibilities outside their primary job roles. It improves flexibility, enhances service…

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4 min

Best practices for hotel supply chain in the hospitality industry

What is a hotel supply chain? A hotel supply chain is the network of suppliers, processes and systems involved in acquiring, storing and distributing all goods and services required for…

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4 min

Hotel reservation tips: 10 tips for booking your stay

10 tips for booking your hotel room When it comes to booking a hotel room, several key tips can improve your experience and ensure you get the most value. Let’s…

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5 min

Best hotel payment tools to accept every guest payment

Why hotel payment tools matter Hotel payment tools are more than just a way to process card payments successfully – they enhance the guest experience, increase operational efficiency and strengthen…

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3 min

Hotel seasonal staffing: best practices

What is hotel seasonal staffing? Seasonal staffing means hiring temporary employees to support hotel operations during peak periods of demand like summer holidays, ski season or local events that drive…

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6 min

Hotel renovation: tips to upgrade & impress guests

What is a hotel renovation? A hotel renovation involves repairing, replacing or upgrading existing elements of your hotel. The goal is to refresh your space and ensure it meets guest…

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6 min

Hotel data breach: causes, risks and prevention strategies

What is a hotel data breach? Hotels store vast amounts of personal and financial data – from credit card numbers and bank accounts to passport details. Cybersecurity in the hotel…

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Fraud in the hotel industry: tips for hoteliers

Hotel cashflow management: importance & strategies

Contactless hospitality: a guide for modern hoteliers

Hotel cross-training: best practices for flexible staff

Best practices for hotel supply chain in the hospitality industry

Hotel reservation tips: 10 tips for booking your stay

Best hotel payment tools to accept every guest payment

Hotel seasonal staffing: best practices

Hotel renovation: tips to upgrade & impress guests

Hotel data breach: causes, risks and prevention strategies

Executive Guide on Hyperautomation for Hospitality Leaders

New guide: “From Revenue Manager to Commercial Strategist”

What does exceptional hospitality look like today? Download SOCIETIES Magazine

Sonder Inc. x Marriott International: 𝗧𝗵𝗲 𝗥𝗲𝗮𝗹 𝗦𝘁𝗼𝗿𝘆 𝗜𝘀𝗻'𝘁 𝘁𝗵𝗲 𝗕𝗿𝗲𝗮𝗸𝘂𝗽 Everyone in hospitality has now seen the news about the Sonder x Marriott dissolution, but what I… | eric lutz 🫒 | 59 comments

New on the Menu: Two sustainability stories and another Espresso Martini

Pullman Hotels & Resorts Debuts Brand Transformation

PM Hotel Group to manage Avila Village Inn boutique hotel

Opening Doors: How Ramon Reyes Rose Through the Ranks to Lead the Omni Atlanta Hotel

Executive Guide on Hyperautomation for Hospitality Leaders

New guide: “From Revenue Manager to Commercial Strategist”

What does exceptional hospitality look like today? Download SOCIETIES Magazine

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