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10 Minutes News for Hoteliers 10 Minutes News for Hoteliers
  • Top News
  • Posts
    • CSR and Sustainability
    • Events
    • Hotel Openings
    • Hotel Operations
    • Human Resources
    • Innovation
    • Market Trends
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    • Mergers & Acquisitions
    • Regulatory and Legal Affairs
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  • 🎙️ Podcast
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Posts by author

Jessica Freedman

30 posts
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  • 4 min

10 sustainability trends in the hospitality industry

  • Jessica Freedman
  • 17 July 2025
What is sustainability in hospitality? Sustainability in hospitality means responsibly managing the environmental, social, and economic impacts that hotels and related businesses create. This involves minimizing harm to ecosystems through…
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  • 4 min

A complete guide to understanding hotel reception

  • Jessica Freedman
  • 15 July 2025
What is a hotel reception? Think of the hotel reception as your front door. It’s usually right by the entrance, where guests check in and receive their room keys, access…
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  • 4 min

Hotel folio: what it is and examples

  • Jessica Freedman
  • 10 July 2025
What is a hotel folio? A hotel folio – sometimes called a guest folio or master folio – is a master document that tracks all financial transactions related to a guest’s stay.…
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  • 12 min

23 hotel marketing strategy ideas to boost your bookings

  • Jessica Freedman
  • 9 July 2025
23 ideas to optimize your hotel marketing strategy A hotel marketing strategy should be dynamic, changing depending on the season, the year and the market trends. Below, you’ll find a list of…
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  • 4 min

Hotel cancellation policy: The ultimate guide

  • Jessica Freedman
  • 8 July 2025
What is a hotel cancellation policy? A hotel cancellation policy defines the rules for canceling or changing a reservation, and what fees or penalties may apply. One of the most…
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  • 5 min

Hotel newsletter: Complete guide with examples

  • Jessica Freedman
  • 3 July 2025
What is a hotel newsletter? A hotel newsletter is an email marketing tool designed to help create and nurture your relationship with existing and potential customers, enhance brand loyalty, and…
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  • 4 min

Hotel concierge: everything you should know

  • Jessica Freedman
  • 26 June 2025
What is a hotel concierge? A hotel concierge handles guest requests and spends their time making sure that hotel guests have everything they need to make the most of their…
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  • 5 min

8 key differences between a hotel and a motel

  • Jessica Freedman
  • 20 May 2025
Key differences between hotels and motels 1. Location and target guest Hotels are often found in urban areas, close to business districts, tourist attractions, or transport hubs. They’re ideal for…
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  • 6 min

Hotel inventory management | What you need to know

  • Jessica Freedman
  • 15 May 2025
What is inventory management in the dropdown#toggle” data-dropdown-menu-id-param=”menu_report_term_46135135″ data-dropdown-placement-param=”top” data-dropdown-disable-toggle-aria-param=”true” data-term-id=”46135135″>hotel industry? dropdown#toggle” data-dropdown-menu-id-param=”menu_report_term_46135105″ data-dropdown-placement-param=”top” data-dropdown-disable-toggle-aria-param=”true” data-term-id=”46135105″>Hotel inventory management involves the systematic process of ordering, tracking, storing, distributing and controlling…
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  • 5 min

The hotel guest satisfaction guide for 2025

  • Jessica Freedman
  • 8 May 2025
What is guest satisfaction in hotels? Hotel guest satisfaction refers to how happy guests are with your hotel’s service, amenities and experience. It helps measure whether the hotel lives up…
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