Jessica Kurtz

1 min

Planning my upcoming trip to Thailand has reminded me of something big. I opened Booking.com, searched for hotels, and without thinking… I hit the 8+ filter. And suddenly, every hotel below that… | Jessica Kurtz

Jessica Kurtz
18 December 2025

Planning my upcoming trip to Thailand has reminded me of something big. I opened Booking.com, searched for hotels, and without thinking… I hit the 8+ filter. And suddenly, every hotel…

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3 min

Why your team still holds the key to guest satisfaction

Jessica Kurtz
1 December 2025

AI is transforming industries, and hospitality is no exception. From revenue optimization to real-time guest messaging, the applications are endless. And while the buzzword of the year is undeniably “AI,”…

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4 min

Beyond Bier and Weißwurst: Cheers to Reviews

Jessica Kurtz
6 November 2024

The 2024 Oktoberfest brought in massive crowds and substantial business for local hotels. Global Review Index (GRI) data provides critical insights into how Munich hotels handled the increased demand. By…

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