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Kate Harden-England

323 posts
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  • 1 min

Malaysia Airlines’ NDC content now…

  • Kate Harden-England
  • 30 August 2024
This article was written by Travolution. Click here to read the original article Travel agents in the UK can now book the carrier’s NDC content Malaysia Airlines and Amadeus have…
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  • 1 min

Cardiff Airport welcomes six new electric…

  • Kate Harden-England
  • 29 August 2024
This article was written by Travolution. Click here to read the original article Move follows up on its bid to continue to cut carbon emissions Cardiff Airport’s journey to reduce…
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  • 2 min

WTM London’s technology sessions to shine a…

  • Kate Harden-England
  • 28 August 2024
📍 World Travel Market London, set for November 5-7 at ExCeL London, highlights Technology Track sessions on travel tech issues. Opening with the Technology Summit on November 5, 10am-1:15pm, on the Purple Stage, organized by Timothy O’Neil-Dunne of T2Impact. Keynote by Alfonso Paredes from Expedia Group’s Private Label Solutions, focusing on AI, loyalty, and customer digital experience. The event features regional customer experience sessions, a panel debate, and a start-up competition.
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  • 2 min

Two-thirds of travellers don’t check…

  • Kate Harden-England
  • 28 August 2024
🏖️ FitMont, a global payment orchestration platform, revealed survey findings on European online travel booking habits, highlighting that 1 in 10 travelers faced refund issues on canceled holidays. 67% rarely review policies pre-booking, 33% are deterred by hidden fees, 14% are loyal due to rewards, 20% find travel booking more complicated than retail, and 25% prefer transparent cost companies. Seamless payment options like Apple Pay and Klarna may enhance travel firms' appeal, particularly among younger demographics, by simplifying the booking process and being upfront about costs.
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  • 3 min

Chinese Hotel Groups set Plant-based food…

  • Kate Harden-England
  • 28 August 2024
🥕 IHG Greater China, Dossen Hotel Group, and Orange Hotels pledge to transform 30-70% of their menus to plant-based options by 2025. This shift will impact over 3,500 hotels in response to a survey where almost 90% of Chinese consumers plan to eat more plant-based foods. IHG was the first to set such a policy in June, while state-owned Dossen aims for 30% plant-based items across their 2,000 hotels and 1,500 in development. Huazhu Group's Orange Hotels targets 70% at over 750 locations.
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  • 1 min

Hospitality tech leader Linda Vallner joins…

  • Kate Harden-England
  • 28 August 2024
🏨 Cloudbeds appointed Linda Vallner as VP for Europe, the Middle East, and Africa, emphasizing their commitment to the EMEA region. Vallner, an expert with over 20 years in hospitality and technology, previously worked at Oracle and Protel Hotelsoftware. She aims to merge technology with hospitality, transforming operations and guest experiences. Cloudbeds' CEO, Adam Harris, expects Vallner's expertise to drive growth and redefine property management systems in the diverse EMEA markets.
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  • 2 min

Ryanair announces latest approved OTA…

  • Kate Harden-England
  • 28 August 2024
✈ European low-cost airline Ryanair has partnered with Trip.com, a leading travel service provider, to expand its "Approved OTA" program. Trip.com Group's platforms, including TrainPal and Vayama, now offer Ryanair's low-fare flights. This follows Ryanair's previous partnerships with lastminute.com, On the Beach, Tui, Loveholidays, Kiwi.com, and Etraveli earlier in the year. The deal ensures Trip.com customers have direct access to bookings and essential flight information without extra verification. Bookings through Trip.com will begin in the coming weeks.
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  • 2 min

Profitroom offers hoteliers free digital…

  • Kate Harden-England
  • 28 August 2024
💸 Profitroom is offering free digital health checks for hoteliers amid 100,000 hospitality vacancies as reported by the Office for National Statistics. The "Profitroom On Tour" events run from September 9-12, targeting areas with high job vacancies like hospitality, trailing service industries, human health, social work, wholesale, and retail trade. Stops include St Michaels Resort, Cornwall (Sept 9, 5pm); Woolacombe Bay Hotel, Devon (Sept 10, 5pm); Stratton House Hotel, Cotswolds (Sept 11, 5pm); The Great House, Sonning (Sept 12, 6pm). Insights from tech experts aim to help optimize digital presence and boost operations against staffing challenges.
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  • 2 min

BWH Hotels picks Canary Technologies for…

  • Kate Harden-England
  • 23 August 2024
🏨 BWH Hotels, encompassing WorldHotels, Best Western Hotels & Resorts, and SureStay Hotels, partners with Canary Technologies to implement an AI-driven Guest Management System. The system integrates tools like Smart Checkout, Mobile Check-In, and Guest Messaging to personalize and enhance the guest experience. Larry Cuculic, president and CEO of BWH Hotels, aims to modernize guest services aligning with today's tech-savvy travelers. Harman Singh Narula, CEO of Canary, emphasizes the necessity of digital touchpoints in hospitality.
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  • 1 min

123Compare.me shares steady OTA gains in…

  • Kate Harden-England
  • 23 August 2024
📊 July 2024: 123Compare.me released the World Parity Monitor report. Major OTAs like Expedia Group and Booking.com show stable or improved direct price parity. Minor OTA Reserving experienced a 5-point increase in price disparities. A 1.5% shift to ‘Beat’ cases in total disparity occurred, continuing June's 4-point positive parity trend. Long-term bookings are doing better in ‘Beat’ category. Palma de Mallorca gained 10 points, and Frankfurt am Main increased by 12 points in ‘Beat’ performance, indicating better price distribution management. Overall destination performance remains stable.
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