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Kate Harden-England

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Sponsored Post: Reaching optimal business…

💳 Wallester Business offers expense management and corporate card issuance for travel agencies, enabling frictionless physical and virtual payments, including debit, prepaid, or single-use cards. As a VISA Principal Member, it features 3DS whitelisting for trusted merchant transactions, contactless cards, and FX cost optimization across various currencies. Agencies worldwide can integrate Wallester's virtual cards in under 24 hours, providing spending controls and quick implementation via Wallester API. The platform also provides free account opening, 300 free virtual cards with £0 fees, and an unlimited issuance of virtual cards that can be managed in a mobile app.
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Two UK hotels choose Journey for its guest…

🏨 Journey partners with Valor Hospitality to boost guest experience at Northern Ireland's only 5-star resort, Dunluce Lodge, and Scotland's Seaton House near St Andrews' Old Course. Dunluce Lodge integrates Journey's e-Commerce platform and digital marketing, aiming to lead in luxury hospitality in Northern Ireland. Seaton House focuses on brand visibility and authentic Scottish experiences, setting a luxury standard in Scotland. Both properties anticipate outstanding results from the partnership committed to innovation and guest service excellence.
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Philippine Airlines chooses Amadeus to…

📡 Philippine Airlines (PAL) partners with Amadeus to enhance customer experience with a tech stack transformation initiated in 2018, focusing on personalized services for international and domestic flights. Amadeus to revamp PAL's website, manage cloud hosting, and improve Mabuhay Miles loyalty program with modern UI, targeted promotions, and partner network expansion. The collaboration features a digital lab and competency center to drive ongoing innovation. PAL's President, Captain Stanley Ng, highlights the partnership's role in PAL's digital strategy. Amadeus EVP Javier Laforgue emphasizes the commitment to optimize PAL's online presence and loyalty program.
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WTM London’s technology sessions to shine a…

📍 World Travel Market London, set for November 5-7 at ExCeL London, highlights Technology Track sessions on travel tech issues. Opening with the Technology Summit on November 5, 10am-1:15pm, on the Purple Stage, organized by Timothy O’Neil-Dunne of T2Impact. Keynote by Alfonso Paredes from Expedia Group’s Private Label Solutions, focusing on AI, loyalty, and customer digital experience. The event features regional customer experience sessions, a panel debate, and a start-up competition.
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Two-thirds of travellers don’t check…

🏖️ FitMont, a global payment orchestration platform, revealed survey findings on European online travel booking habits, highlighting that 1 in 10 travelers faced refund issues on canceled holidays. 67% rarely review policies pre-booking, 33% are deterred by hidden fees, 14% are loyal due to rewards, 20% find travel booking more complicated than retail, and 25% prefer transparent cost companies. Seamless payment options like Apple Pay and Klarna may enhance travel firms' appeal, particularly among younger demographics, by simplifying the booking process and being upfront about costs.
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Chinese Hotel Groups set Plant-based food…

🥕 IHG Greater China, Dossen Hotel Group, and Orange Hotels pledge to transform 30-70% of their menus to plant-based options by 2025. This shift will impact over 3,500 hotels in response to a survey where almost 90% of Chinese consumers plan to eat more plant-based foods. IHG was the first to set such a policy in June, while state-owned Dossen aims for 30% plant-based items across their 2,000 hotels and 1,500 in development. Huazhu Group's Orange Hotels targets 70% at over 750 locations.
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