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10 Minutes News for Hoteliers 10 Minutes News for Hoteliers
  • Top News
  • Posts
    • CSR and Sustainability
    • Events
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    • Hotel Operations
    • Human Resources
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    • Market Trends
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Posts by author

Sarah Came

15 posts
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  • 5 min

Understanding hotel NPS: Measuring and improving guest loyalty

  • Sarah Came
  • 5 December 2024
As a hotelier, you’re in the business of providing great experiences for your guests. Whether that’s an amazing deal on a comfortable room for a business trip or a luxury…
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  • 4 min

Winners for the GuestRevu GREAT Awards 2024 Announced

  • Sarah Came
  • 6 November 2024
European Winners of the 2024 GuestRevu GREAT Awards Announced at Tapa Tapa Wine Bar in a Celebratory Evening Coinciding with WTM London. Tonight, the European and Americas & APAC winners…
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  • 5 min

Hoteliers explain the benefits of guest feedback

  • Sarah Came
  • 5 September 2024
You know your hotel intimately. You know where to sit to get the best winter sunshine, you know where the dirty laundry is stored (literally), but you don’t know what…
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  • 6 min

3 Keys to excellent hotel housekeeping

  • Sarah Came
  • 23 May 2024
A little while ago, I checked into a hotel and immediately told my two young children, “Hop on the bed, and try not to touch the carpet”. It was filthy.…
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  • 4 min

Entries open for the 2024 GuestRevu GREAT Awards

  • Sarah Came
  • 9 May 2024
GuestRevu, a leading guest survey and online reputation management solution, is thrilled to announce entries are now open for the 2024 GuestRevu GREAT Awards. These prestigious awards, celebrating Guest-Rated Excellence…
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