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Suraj Bhakta

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  • 4 min

Four Frontiers: Looking Ahead to the AI Transformation of Hospitality

📈 AI is set to transform the hotel industry in 2025, enhancing guest experience through personalization with AI chatbots and facial recognition, refining revenue management with AI-powered analytics predicting demand, streamlining maintenance and housekeeping via real-time updates, predictive maintenance, and possibly robotic assistance, and bolstering security with AI tools monitoring sensitive information and detecting threats. Careful planning and investment in staff training are essential for successful implementation of AI technologies, which promise to deliver exceptional experiences in hospitality.
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  • 4 min

Routes to ROI: Financial Considerations Behind New Build and Conversion Options

🏨 In the current commercial real estate landscape, high interest rates and construction costs contribute to a slower transaction rate, with sellers hesitant due to lower-rate loans and cash-rich buyers waiting for the right deal. New construction costs may exceed $200,000 per key, with geopolitical factors and local labor wages impacting pricing. Extended-stay hotels gain popularity for their balance of lower operational costs and higher RevPAR. Conversions involve analyzing costs, brand alignment, and market opportunities, with aging properties potentially moving from brands like Marriott to Choice or Hilton to Wyndham to save costs.
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