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10 Minutes News for Hoteliers 10 Minutes News for Hoteliers
  • Top News
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    • CSR and Sustainability
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Posts by author

Suzanne

23 posts
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  • 1 min

Top Revenue Management Trends for Luxury Hospitality in 2025

  • Suzanne
  • 15 April 2025
“Five-star luxury hotels are theoretically the ones that could benefit the most from revenue management applications due to the superior quality of service and rooms offered, far above average. However,…
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  • 2 min

Top Hotel Marketing KPI Recommendations from Hospitality Leaders

  • Suzanne
  • 11 April 2025
“In addition to ROAS, the most important KPI is the website conversion rates! Hoteliers are spending their limited marketing dollars on SEO, paid search, metasearch, online media, PR, and social…
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  • 2 min

AI Marketing Tips: Best Practices & Insights from Hospitality Experts

  • Suzanne
  • 25 March 2025
“Incorporating AI into hotel marketing activities can empower the hospitality industry. However, to fully unlock the potential of AI, hotels need to develop a clear AI strategy and seek guidance…
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  • 2 min

Tips for Inspiring and Maintaining B2C Guest Loyalty in Hospitality

  • Suzanne
  • 25 February 2025
“Personalised experiences are essential for building guest loyalty. Designing services to each guest’s unique preferences creates a strong sense of value and connection. Collecting first-party information from guests during their…
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  • 1 min

Best Practices for Managing Length of Stay Restrictions in Hotels

  • Suzanne
  • 20 February 2025
“It’s always preferable to avoid any form of restriction that creates friction in the market (non-refundable policies, minimum stays, restrictive payment policies, etc.). Minimum stays have more disadvantages than advantages;…
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  • 1 min

Advice We Would Give To Our Younger Hospitality Selves

  • Suzanne
  • 20 February 2025
“Experience as much of the operation as you can. Learn it, breath it, absorb it. From a revenue standpoint, this will only help you understand more, and be more agile…
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  • 2 min

Top Tips for Marketing and Selling Conference and Event Spaces

  • Suzanne
  • 7 February 2025
“Start by bundling packages to simplify the planning process and highlight clear value. Offering all-inclusive pricing that covers rooms, food, AV, and meeting space makes it easier for clients to…
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  • 1 min

The On-Site or Remote Work Debate in Hotel Revenue Management

  • Suzanne
  • 10 December 2024
“It is based on the fact that the work of a Revenue Manager can be carried out from anywhere in the world, since 95% of all our tasks are in…
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  • 2 min

Data Collection Tips for Delivering Personalised Guest Experiences

  • Suzanne
  • 29 November 2024
“Creating a personalised experience is crucial for making guests feel valued and driving direct bookings. Generic discounts and one-size-fits-all approaches aren’t enough. Instead, focus on collecting and using data to…
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  • 1 min

Collaborative Success for eCommerce and Revenue Management Teams

  • Suzanne
  • 19 November 2024
“E-commerce and Revenue Management need to be very much aligned in order to maximise efficiency and ROI. While Revenue Management knows best when additional demand is needed, E-commerce has the…
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