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10 Minutes News for Hoteliers 10 Minutes News for Hoteliers
  • Top News
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    • CSR and Sustainability
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Posts by author

Tom Brown

31 posts
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  • 4 min

Hotel revenue strategy: how to boost total revenue with data and guest empathy

  • Tom Brown
  • 28 July 2025
The most profitable hotels today are shifting towards total revenue management – increasing guest spend across every part of the property, from early check-ins to spa bookings.  In a recent…
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  • 5 min

How to run a hotel with fewer staff using Mews

  • Tom Brown
  • 22 July 2025
Staffing is one of the biggest challenges hoteliers face today. Rising wages, a shrinking talent pool and the pressure to maintain profitability mean hotels need to do more with less.  …
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  • 3 min

Cybersecurity in hospitality: lessons from Mews and Penta Hotels

  • Tom Brown
  • 8 July 2025
Cybersecurity isn’t usually top of mind for hoteliers. But it should be. Protecting your guests’ data and your property’s systems isn’t just IT – it’s a shared, business-critical responsibility.  In…
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  • 4 min

How to migrate your PMS with confidence: a guide to going live with Mews

  • Tom Brown
  • 4 July 2025
Traditional wisdom will tell you that switching your hotel’s Property Management System (PMS) is about the most painful thing a hotelier can do. Your team is busy. Your property never…
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  • 4 min

Travel survey reveals what guests want from hotel check-in experiences

  • Tom Brown
  • 30 June 2025
Think back to the last time you checked into a hotel. If the experience involved queueing under fluorescent lights while staff juggled paperwork and ID scans, you’re not alone. In…
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  • 4 min

10 unmissable new Mews features for hoteliers

  • Tom Brown
  • 24 June 2025
If you’re running a hotel, you need your technology to evolve as quickly as changing guest experiences and business needs. At Mews, we’re focused on creating hotel tech that helps…
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  • 7 min

How to choose the best revenue management systems for hotels

  • Tom Brown
  • 11 June 2025
Revenue Management Systems are nothing new – they’ve been around for decades. But it’s only in the last few years, with the introduction of smart tech and big data, that…
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  • 3 min

5 UK hotels that boost revenue and delight guests

  • Tom Brown
  • 22 May 2025
What does hotel technology mean to you? Spreadsheets and manual data entry, frustrating delays and endless clicking? Or do you think of sleek tablets and connected systems, of real-time insights…
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  • 9 min

15 Super Simple Ideas to Enhance Hotel Guest Experience

  • Tom Brown
  • 7 May 2025
Why is it important to enhance hotel guest experience? Enhancing the hotel guest experience through different means is crucial in order to enforce your hotel’s brand identity, position your hotel…
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  • 7 min

7 most important hotel KPIs in the hospitality industry

  • Tom Brown
  • 9 April 2025
What is the meaning of KPI? A key performance indicator is a measurable value that illustrates how an organization or company is doing in relation to its set objectives, such…
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