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Posts by author

Tom Brown

33 posts
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  • 8 min

20 ways to enhance the contact-free hotel experience

  • Tom Brown
  • 18 July 2024
What is a contact-free hotel? A contact-free hotel uses technology to streamline the guest experience, reducing the need for face-to-face interactions. The goal is to provide a seamless and efficient…
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  • 4 min

What is a hotel rooming list and how to improve it in 2024 | Mews

  • Tom Brown
  • 11 July 2024
What is a hotel rooming list? First things first, what is a hotel rooming list? Simply put, it’s a document that consolidates all the key details—guest names, arrival and departure…
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  • 3 min

What can hospitality learn from gaming?

  • Tom Brown
  • 1 July 2024
The power of customization  In the early 80s, games began to incorporate a radical new feature: customization. At first it was very simple: players could change their character’s name. They…
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Sponsors
  • LodgIQ Launches AI Wizard, Hospitality’s First Generative AI Platform for Revenue Intelligence
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