Phocuswright Research Roundup 2Q24
🌍 "Scroll, Heart, Fly: Social Media’s Impact on Travel 2024" by Phocuswright addresses key aspects of social media's effectiveness in travel marketing and user-generated content (UGC) roles. It examines platform usage for different trip components, engagement preferences, transparency expectations, and demographic-specific interactions, including with influencers. The study reveals difficulties in measuring the impact of social strategies and capturing consumer interactions with content. Marketers harness social commerce, which continues to grow nearly 17 years after Facebook introduced advertising.
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