HOTELSMag.com - 10 Minutes News for Hoteliers - Page 16

2 min

Marriott Bonvoy steps outside with new loyalty program and brand collection

🌏 Marriott Bonvoy launches Marriott Bonvoy Outdoors, a digital platform offering outdoor experiences. The initiative features access to 450 hotels, 50,000 Homes & Villas, and curated activities like skiing and hiking. The Drop Pin Challenge, led by Dylan Efron, offers 10 million points across 20 U.S. and Canadian destinations. First two brands in the Outdoor Collection: Postcard Cabins (1,200 properties) and Trailborn Hotels. Upcoming Marriott Bonvoy Moments include hiking in Hawaii and snorkeling in Belize, extending through 2026.

1 min

Great Wolf Lodge taps GMs for three key properties

🏡 Ron Hassani is appointed as general manager at Great Wolf Lodge Grand Mound, bringing over 35 years of experience. John Taffin, now general manager at Great Wolf Lodge Maryland, led a $40 million renovation at Grand Mound. Jordan Austin-Harris, with 25 years in hospitality, becomes general manager at Great Wolf Lodge Webster. Great Wolf Resorts opened new locations in Webster, Texas (August 2024), Naples, Florida (September 2024), and Mashantucket, Connecticut (May 2025).

8 min

Local Finds: MML Hospitality finds success on the edges

🏨 In 2021, MML Hospitality, led by Larry McGuire, Tom Moorman, and Liz Lambert, revamped Hotel Saint Vincent in New Orleans into a 75-room boutique hotel, originally an 1861 orphanage. They acquired Nine Orchard in NYC for $92 million, featuring 113 rooms, with rates up to $1,000/night. MML plans a 57-room hotel in Austin by 2027 and a 59-room chalet in Aspen, blending local partnerships with unique designs in evolving neighborhoods.

2 min

Ivy Hospitality now managing Tudor Arms Hotel Cleveland

🏠 Ivy Hospitality assumed management of The Tudor Arms Hotel Cleveland, a DoubleTree by Hilton, in Cleveland's University Circle neighborhood. This 157-room hotel resides in a 12-story Gothic revival building, opened in 1933. It features European-style rooms, modern amenities, and The Tudor Bar & Grill. The building was recognized on the National Register of Historic Places in 1994 and added to the Historic Hotels of America list in 2015. Ivy Hospitality aims to honor its legacy while enhancing guest experiences.

2 min

Auberge unveils new name and vision

🏨 Auberge Resorts is now Auberge Collection, reflecting its global expansion in luxury hotels, resorts, and residences. Recent openings include Collegio alla Querce in Florence and The Woodward in Geneva, with future sites planned in London, Dallas, Miami Beach, Houston, and Puerto Rico. In 2025, Travel + Leisure recognized 9 Auberge properties as No. 1 in their categories, with 15 on the Top 500 Hotels list. Condé Nast Traveler’s 2024 awards ranked 20 properties among the world's best.

1 min

Leading Hotels of the World selects Bridge Hospitality to offer interim GM services

🏨 Bridge Hospitality Partners (BHP) has been chosen by The Leading Hotels of the World (LHW) as a preferred service provider from September 2025, aiding over 425 luxury hotels globally. BHP offers interim General Managers to uphold service and performance during leadership transitions. The service ensures stability, brand standards, and operational continuity for hotels in Europe, the Middle East, and Southeast Asia, reducing risks and maintaining guest satisfaction while permanent GMs are recruited.

2 min

The Seaport Hotel appoints new GM

📋 Todd Gagnon, with over 20 years of leadership experience, is now the general manager of the Seaport Hotel in Boston, managed by CoralTree Hospitality. Previously, he was the resort manager at Ocean Edge Resort & Golf Club in Brewster, Mass., leading a team of 600. The Seaport Hotel, opened in 1998, offers access to Logan Airport and cultural sites. Gagnon aims to enhance the hotel's legacy with locally inspired guest experiences.

2 min

Park Hyatt celebrates 45 years with new brand campaign

🏨 In 2025, Hyatt Hotels Corp. marks the 45th anniversary of its Park Hyatt brand. A new global marketing campaign, "Luxury is Personal," emphasizes refined service. Recent openings include Park Hyatt Marrakech in July 2024 with 130 rooms, Park Hyatt London in October 2024 with 203 rooms, and Park Hyatt Johannesburg in July 2025 with 31 rooms. Significant expansions are planned across Europe, Africa, Asia Pacific, and the Americas. Since 2017, Hyatt's luxury portfolio has grown by 146%.

4 min

Meet them in the moment: Building guest revenue up in down times

🏨 U.S. RevPAR is down by 0.1% in 2025, ending a five-year post-pandemic recovery streak. A Mews survey reveals 68% of guests prefer personalized experiences over traditional rewards, with Gen Z at 83% and high-net-worth guests at 71%. Loyal guests spend 22.4% more and stay 28% longer, but only 23% experience high personalization. Strategic focus on guest needs, timing, and personalized experiences can enhance revenue, per insights from Norma Berry of Veridian.

2 min

Hotel Phoenix announces additions to exec team

🏨 Five leaders join Hotel Phoenix's executive team in Centennial Yards, Atlanta. Cesar Brand is the hotel manager, Danielle Randall is director of sales & marketing, Tiffany Newsome leads HR, Samantha Fleisher is director of finance, and Pete Baum heads engineering. Hotel Phoenix, debuting in late 2025 near Mercedes-Benz Stadium, will feature Zephyr and Bar Z dining, a rooftop pool, event lawn, and over 15,000 square feet of event space.

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