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Revfine.com

152 posts

Revenue Management Guide: Calculating Costs & Quality Analysis

💰 In revenue management, hotels aim to sell each room every day at the best price, not just at low prices. Fixed costs, such as rent, insurance, and staff salaries, are constant, while variable costs, like toiletries and laundry, vary with occupancy. Example calculations: fixed costs of $1,000,000 divided by 100 rooms and 365 days yield a daily fixed unit cost of $27 per room. Variable costs of $500,000 produce a variable unit cost of $14 per room per day. Revenue management balances fixed and variable costs (CostPAR) with revenue (RevPAR) to determine pricing. For instance, CostPAR of $41 and a RevPAR that exceeds it indicate profitability. Seasonal and demand variations impact pricing strategies; selling above variable costs, even by $1 or $2, covers some fixed costs during low-demand periods. Online reputation, influenced by guest reviews, affects visibility, bookings, and the potential to charge higher rates. A hotel with a well-managed revenue system and strong online presence can outperform competitors and maximize profits.
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  • 6 min

Why Context is Everything in Hotel Analytics: Six Real-World Lessons

📊 Hotel analytics lessons: A hotel's 5% booking pace lead may be misleading if market pace is 7% up; a 12% revenue increase can mask a 15% rise in acquisition costs, harming profit margins; a Premium King Room's low ADR in PMS reports might be due to free upgrades; a 20% meeting room occupancy increase doesn't guarantee revenue growth if events are discounted or space is used inefficiently; a 15% F&B revenue increase may not reflect profitability if driven by low-margin sales; benchmarking is crucial as a 10% RevPAR increase can be disappointing if competitors grow by 15%. Context is key in hotel analytics to avoid false conclusions and improve decision-making.
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  • 4 min

Broadened Horizons: 3 Ways Revenue Management Tools Can Influence Commercial Success

📈 Advanced revenue management tools are enhancing hotel profitability by integrating sales, marketing, and revenue management. These systems enable better evaluation of group business opportunities, leverage demand forecast data for targeted marketing, and manage event space to maximize potential. They address the perishable nature of rooms and function spaces, driving strategic decisions and incremental gains. For sustained commercial success, hoteliers must challenge traditional processes and embrace data-driven approaches. 🏨
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  • 3 min

What the Luxury Traveler Really Wants – And How Hotels Can Deliver

🏡 Luxury travelers prioritize relevance and ease over excess, with 57% of avid cruisers interested in specialty dining and 44% in exclusive onboard spaces (Plusgrade Cruise Study, 2024). Personalization is key, with hotels offering curated experiences like room selection and early check-in. Privacy is essential, with offerings such as top-floor suites and VIP spa reservations driving revenue. Anticipatory service, such as automatic suite upgrades and confirmed late checkouts, improve satisfaction. Loyalty programs influence 68% of luxury travelers' hotel choices (McKinsey & Company, 2024), emphasizing recognition over rewards. Tailored experiences foster long-term relationships and revenue growth.
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  • 6 min

AI-Driven Analytics Will Provide Hard Fast ROI – But Are Hotels Ready?

🚿 In the complex hospitality industry, hotels need integrated data from property management systems (PMS), customer relationship management (CRM), and central reservation systems (CRS) for operational efficiency. Fragmentation and lack of a central data pool hinder comprehensive commercial strategy analysis. The h2c Hotel Direct Booking study highlights the need for better reporting from internet booking engines. AI's role is evolving, with its use in booking engines expected to double soon. Cendyn is creating analytics platforms with AI and machine learning to provide detailed insights and prescriptive actions for hoteliers. Hospitality marketing requires interconnected data to inform decisions, target the right audience, and improve profitability in a competitive, cost-intensive environment.
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  • 4 min

How to Segment Your Guests: 5 Basic Tips to Boost Conversions

💰 Guest segmentation boosts hotel revenue by 10-15% and profits by 10% over 5 years, compared to non-segmented strategies. Hotels typically use 3.5 segmentation criteria, and CRM systems are instrumental in personalizing guest experiences. For successful segmentation, hotels should enrich guest data, start with basic segments, utilize CRM filters, gain insights, create specific content, and measure impact to refine strategies. Using tools like Bookboost’s CRM can automate personalized guest journeys. Implementing segmentation from pre-booking to post-stay enhances satisfaction, loyalty, and revenue. 🏨
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  • 4 min

The Five Building Blocks of Hotel Revenue Maximization

🏨 Atomize RMS users report up to 35% higher RevPAR, 37% higher ADR, and 20+ hours saved per month per revenue manager. Hotels adopting the five revenue-building strategies see on average a 290% ROI over three years, 31% decrease in manual errors, 24% increase in front desk efficiency, and 3% ADR growth. These strategies focus on optimization, diversification, collection, enhancement, and protection to boost profitability and create seamless guest experiences.
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  • 6 min

Profitable Forecasting: How to Boost Hotel Profitability with Revenue Management

🏨 Over 20 years, Franco Grasso’s team has assisted 2500+ properties in 30+ countries with hotel revenue management. Revenue management encompasses several factors like data, technology, and market segmentation to optimize hotel performance. Hotels employing strategic revenue management see benefits such as increased occupancy, profits, and harmonized operations. For instance, seasonal hotels can maximize revenue by extending operational periods and optimizing rates. An "ideal hotel" for revenue management, as described by Grasso, would be a 4-star property, well-located, and catering to both leisure and business travelers, without traditional amenities like a mini-bar.
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