Anders Johansson

Walk into almost any discussion about the future of hospitality, and you’ll likely encounter a familiar tension: the perceived conflict between technology and the quintessential “human touch.” Many dedicated hoteliers,…

Artificial Intelligence isn’t just entering the hospitality industry; it’s already transformed the lobby while we were busy with guests. The change is fast, moving from simple automation to predictive analytics,…

Every hotelier balances a tricky act. On one side, they aim to boost revenue by raising rates, filling rooms, and increasing RevPAR. On the other hand, they must earn great…

Beneath the surface of welcoming lobbies lies an intricate ecosystem of digital tools, an invisible network that, when fully embraced, becomes a powerful engine for growth, profitability, and guest delight.…