Anders Johansson

9 min

Hotel Productivity: Balancing Efficiency and Continuous Improvement

Productivity isn’t just a metric; it’s essential for success. Hotels face constant pressure to boost efficiency, cut operational costs, and exceed guest expectations. As the market becomes more crowded and…

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14 min

Creating Value for Guests: Innovative Ideas Enhance Guest Experiences

1. Personalized Services Personalization in hospitality starts with understanding why a guest is visiting a destination and needs accommodation. Knowing the purpose of their stay—be it attending a friend’s funeral,…

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11 min

Unlocking Hotel Profitability with AI: A Guide to Two AI Outcomes

Prediction: How Much More Can AI Improve Revenue? For many hotels, the ability to predict demand and adjust pricing dynamically is already a significant competitive advantage. Many hotels already use…

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10 min

Boost Revenue and Cut Costs: How Demand Calendar Solves Problems

Proactive Problem-Solving: Anticipating Issues Before They Arise With over 35 years in the hotel industry, I’ve gained a comprehensive understanding of the business from nearly every angle. My experience spans…

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9 min

Experience vs. Data: A Tale of Two Commercial Managers

As time went on, I began to gather data in a more structured way, using it to inform my decision-making. I could see how having the correct data made a…

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5 min

Serving or Exploiting the Local Community? A Challenge to Hotel GMs

The Hotel is Part of the Local Community In this view, the hotel is more than just a business; it’s a cherished institution woven into the fabric of the community.…

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26 min

The Revenue Manager vs. AI: A Tale of Predicting Hotel Demand

Despite technological advancements, hotels have relied on point estimates for demand forecasting for over half a century. This traditional method involves predicting a single, specific occupancy rate or revenue figure…

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7 min

Creating Value Always Beats Cost-Cutting: A Lesson for Hotel GMs

A Tale of Two General Managers A. Mark: The Cost-Focused General Manager Meet Mark, the general manager of the Grandview Hotel, a mid-sized establishment facing declining profits. Under pressure from…

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5 min

The Tale of Two Revenue Managers

Chapter 1: The Burdened Journey of Emily In the heart of the Metropolis, The Grand Royale Hotel shimmered with elegance. Guests marveled at its marble floors and golden chandeliers, unaware…

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10 min

The Three Most Critical Roles in a Hotel for Business Success

I. The GM: Leading from the Front The General Manager (GM) serves as the pivotal leader of a hotel, orchestrating all aspects of its operations to ensure success. This role…

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Hotel Productivity: Balancing Efficiency and Continuous Improvement

Creating Value for Guests: Innovative Ideas Enhance Guest Experiences

Unlocking Hotel Profitability with AI: A Guide to Two AI Outcomes

Boost Revenue and Cut Costs: How Demand Calendar Solves Problems

Experience vs. Data: A Tale of Two Commercial Managers

Serving or Exploiting the Local Community? A Challenge to Hotel GMs

The Revenue Manager vs. AI: A Tale of Predicting Hotel Demand

Creating Value Always Beats Cost-Cutting: A Lesson for Hotel GMs

The Tale of Two Revenue Managers

The Three Most Critical Roles in a Hotel for Business Success

Executive Guide on Hyperautomation for Hospitality Leaders

New guide: “From Revenue Manager to Commercial Strategist”

What does exceptional hospitality look like today? Download SOCIETIES Magazine

PriceLabs Empowers Independent Hotels with Data-Driven, Real-Time Pricing

KEC and Archipelago form JV to launch Saudi hotel brand

How centralised operations helps boutique hotels stay competitive

A Contradiction in Terms

Automation & AI: Why Hotels Need the Basics Before the Brilliance

Executive Guide on Hyperautomation for Hospitality Leaders

New guide: “From Revenue Manager to Commercial Strategist”

What does exceptional hospitality look like today? Download SOCIETIES Magazine

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