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10 Minutes News for Hoteliers 10 Minutes News for Hoteliers
  • Top News
  • Posts
    • CSR and Sustainability
    • Events
    • Hotel Openings
    • Hotel Operations
    • Human Resources
    • Innovation
    • Market Trends
    • Marketing
    • Mergers & Acquisitions
    • Regulatory and Legal Affairs
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  • 🎙️ Podcast
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Posts by author

Anders Johansson

122 posts
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  • 6 min

Your Hotel Isn’t a Tech Company, but it’s Time to Act Like One.

  • Anders Johansson
  • 18 September 2025
The Core Problem: Drowning in Data, Starved for Truth The greatest obstacle preventing a hotel from operating with the agility of a tech company is internal friction. While external market…
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  • 6 min

Stop Managing Siloes. Start Staging the Guest Journey.

  • Anders Johansson
  • 16 September 2025
Our New Action Plan: 5 Stages to Orchestrate the Guest Experience Our new operational map provides a clear path forward for the industry. Each stage has a defined mission and…
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  • 5 min

Outsource the Task, Not the Guest: Managing Hotel Guests with Partners

  • Anders Johansson
  • 9 September 2025
The Five Stages The guest journey itself is deceptively simple: Attract – make the right travelers aware of your hotel. Capture – convert interest into a reservation at the right…
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  • 5 min

Two Models for Organizing Your Hotel’s Commercial Team

  • Anders Johansson
  • 4 September 2025
Model 1: The Commercial Director (Unifying the Big Three) This model is a significant step forward from the siloed structures of the past. Instead of operating independently and often at…
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  • 3 min

AI Won’t Replace Revenue Managers—But It Will Expose the Weak Ones

  • Anders Johansson
  • 2 September 2025
Embrace Automation, Elevate Strategy For decades, revenue managers have been stuck in a cycle of spreadsheets and repetitive reporting. Hours spent pulling numbers, checking competitor rates, and adjusting inventory defined…
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  • 10 min

Create a sense of belonging: How to build a hotel brand that lasts

  • Anders Johansson
  • 28 August 2025
Creating a sense of community is crucial. While a hotel’s actions are essential, the most powerful differentiator is often the other guests staying there. Ultimately, a brand is defined by…
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  • 9 min

How Real-Time Business Intelligence Forges Unbreakable Owner Trust

  • Anders Johansson
  • 25 August 2025
The relationship between a property’s management team and its owner is more critical—and more scrutinized—than ever. As the on-site leadership, your management company acts as the steward of the owner’s…
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  • 4 min

Why Are Guests Still Booking with OTAs? A Frank Conversation.

  • Anders Johansson
  • 21 August 2025
The battle lines are drawn. You can’t miss the headlines about hotel companies launching legal action against giants like Booking.com, citing everything from unfair rate parity clauses to crippling commission…
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  • 8 min

Your Hotel Job Will Be Automated. This Is How You Survive.

  • Anders Johansson
  • 19 August 2025
Another Monday morning. The same old spreadsheet is open, and the routine begins. For hotel revenue managers, marketers, and sales leaders, the rhythm is all too familiar: update, analyze, adjust,…
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  • 3 min

Most Hotels Don’t Have a Strategy —They Have a “Fill the Beds” Mindset

  • Anders Johansson
  • 12 August 2025
It’s the equivalent of a restaurant saying its strategy is “serve as many plates as possible.” It tells you nothing about who you’re serving, why they should choose you, or…
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