Anders Johansson

The Core Problem: Drowning in Data, Starved for Truth The greatest obstacle preventing a hotel from operating with the agility of a tech company is internal friction. While external market…

Our New Action Plan: 5 Stages to Orchestrate the Guest Experience Our new operational map provides a clear path forward for the industry. Each stage has a defined mission and…

Embrace Automation, Elevate Strategy For decades, revenue managers have been stuck in a cycle of spreadsheets and repetitive reporting. Hours spent pulling numbers, checking competitor rates, and adjusting inventory defined…

Creating a sense of community is crucial. While a hotel’s actions are essential, the most powerful differentiator is often the other guests staying there. Ultimately, a brand is defined by…

Another Monday morning. The same old spreadsheet is open, and the routine begins. For hotel revenue managers, marketers, and sales leaders, the rhythm is all too familiar: update, analyze, adjust,…