Anders Johansson

The real driver of profit is the number of delegates and attendees who spend on event space, food and beverage, guest rooms, and ancillary services. By shifting the focus from…

Operating a hotel without solid answers to core business questions is like flying blind. It’s no longer enough to glance at daily occupancy numbers or fleeting ADR trends—hoteliers must dig…

Focusing primarily on occupancy-based KPIs can narrow the view of a hotel’s performance. The logic is often simple: More people in rooms equals more revenue. But does merely filling rooms…

Revenue management is no longer just about setting the “right” price for a room. A solid framework integrates data-driven decisions, dynamic pricing, guest segmentation, and cross-departmental collaboration. Hotels that master…

This blog is only for hoteliers who want to grow revenue and increase profits. Here are three reasons why adopting BI will actively help hoteliers grow revenue and profitability: Identifying…

In this post, I will explore three essential pillars that define a great general manager: Building a Guest-First Culture Empowering Teams with Guest-Centric Processes Focusing on the Small Details That…

Without understanding which guest segments are most profitable, hotels target the wrong audiences, misallocate their marketing budgets, and miss critical opportunities to boost revenue and profit. This blog post will…

In many hotels and restaurants, operational efficiency has traditionally taken center stage. Processes like check-ins are designed primarily to optimize internal workflows rather than to create a positive emotional experience…