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Posts by author

Arlen Ritchie

3 posts
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  • 2 min

AI agents and direct bookings: A hotelier's dream? | Arlen Ritchie posted on the topic | LinkedIn

  • Arlen Ritchie
  • 27 August 2025
๐Ÿ˜Ž It’s the dream scenario for every hotelier right now… AI agents disrupt OTAs. Millions of travelers bypassing the OTAs and booking direct. Bye bye commissions! Hello freedom. But will…
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  • 2 min

AI agent shopping (including for travel) will be HUGE and eventually default. | Arlen Ritchie | 12 comments

  • Arlen Ritchie
  • 7 August 2025
AI agent shopping (including for travel) will be HUGE and eventually default. Shopify is showing the way forward. I expect others will follow. Shopify has created tools that agents can…
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  • 1 min

Question: How do OTAs not die in the AI era? Here's my answer… (…andโ€ฆ | Arlen Ritchie | 11 comments

  • Arlen Ritchie
  • 20 March 2025
Question: How do OTAs not die in the AI era? Here’s my answer… (…and I’d love to hear counter points). Answer: The OTAs are marketplaces that compete primarily on the…
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