‘I just want my keys’: Marriott front desk worker shares the real reason it takes so long to check in
🏨 A Marriott front desk employee on TikTok (@user9813962494407) with over 16,000 views, reveals the inner workings of hotel check-in systems. Details entered include guest information like email, address, phone number, and car details. Marriott's DOS-based, text code-operated system appears outdated to viewers, resembling software from 1993. Despite being deemed complicated, some users defend its reliability, while others criticize it for being overly complex and not user-friendly. Marriott's response to the video has not been disclosed.
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