catalina.brinza@trustyou.net

7 min

What Are Travelers Looking for in a Hotel? Insights into Modern Guest Expectations

In an era of personalized experiences, understanding what travelers seek in a hotel has never been more critical. Check key things that matter most for your guests, from pre-stay to…

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6 min

9 Hotel Survey Distribution Best Practices That Will Get You More Reviews

In this blog post, we’ll guide you through proven strategies for distributing surveys effectively and ethically, with a twist of technological savvy. Guest reviews have become a cornerstone for building…

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6 min

10 Facts About How Different Generations Interact with Guest Reviews

Different generations interact with guest reviews differently. TrustYou’s latest consumer research reveals how hotels, destinations and other travel players can adapt their offering for younger and older travelers. Technology has…

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12 min

Online Reputation Management for Hotels: A Complete Guide

Your complete guide to online reputation management for hotels. Tips to improve the guest experience from pre-stay to post-stay using TrustYou’s Customer Experience Platform and other essential tools for hotels.…

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5 min

6 Reasons Why You Need an AI Response Generator to Reply to Guest Reviews

Here’s how an AI response generator for your guest reviews will help you save time & money while improving the guest experience. Why Responding to Guest Reviews is Important for…

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15 min

How to Respond to Guest Reviews: A Hotelier’s In-Depth Guide

Your complete guide on how to respond to positive, neutral, and negative guest reviews with examples, a template response structure, and lots of data. Why Respond to Guest Reviews? How…

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5 min

“Luca Tucciarone: Innovation and Sustainability at the Heart of Luxury Hospitality”

An interview with Luca Tucciarone, Director of Terme di Vulci Glamping & Spa and NOBA Hotels and Residences. R: To begin, could you tell us a little bit about yourself…

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3 min

Optimizing Hotel Strategies for Olympic Peaks: Pricing and Review Insights

TrustYou’s recent analysis reveals crucial findings, supporting hotels in their efforts to cope with a huge demand during the Olympic frenzy. Below, we highlight pivotal aspects of our research centered…

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What Are Travelers Looking for in a Hotel? Insights into Modern Guest Expectations

9 Hotel Survey Distribution Best Practices That Will Get You More Reviews

10 Facts About How Different Generations Interact with Guest Reviews

Online Reputation Management for Hotels: A Complete Guide

6 Reasons Why You Need an AI Response Generator to Reply to Guest Reviews

How to Respond to Guest Reviews: A Hotelier’s In-Depth Guide

“Luca Tucciarone: Innovation and Sustainability at the Heart of Luxury Hospitality”

Optimizing Hotel Strategies for Olympic Peaks: Pricing and Review Insights

Influence Society Publishes Q2 Edition of Societies Quarterly for Visionary Hoteliers

Case Study: Refinery Hotel Redefines Revenue Management with LodgIQ

Day & Night: The Bold Rebranding Powering Shiji’s Presence in Global Hospitality Tech

La Chambre du Marais reached 51x ROAS with Google PMax for travel goals

Superbude grew direct bookings by 101% with Cendyn DMP

Meta Collection Ads reporting: Landing Page View (LVP) changes explained

A Grand Reintroduction: Grand Hyatt Singapore Unveils a New Chapter of Purposeful Hospitality Following Multi-Year Transformation

April 2025: Easter vacations support European hospitality activity by MKG Consulting

Influence Society Publishes Q2 Edition of Societies Quarterly for Visionary Hoteliers

Case Study: Refinery Hotel Redefines Revenue Management with LodgIQ

Day & Night: The Bold Rebranding Powering Shiji’s Presence in Global Hospitality Tech

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