Colin Tessier - 10 Minutes News for Hoteliers

4 min

Dog-First, Guest-Approved: Inside the Next Evolution of Pet Travel

🐶 BARK Air’s 2026 State of Pet Travel Report highlights the trend of prioritizing pet comfort during travel. In 2025, 88% of pet owners traveled with dogs, and 94% are willing to forego traditional amenities for pet-friendly experiences. BARK Air, now collaborating with HigherDOSE, offers wellness services at airport lounges and plans retreats with Kona Village Resort in March and May 2026. They launched a Companion Concierge for seamless dog travel, managing paperwork and logistics across airlines.

3 min

New Report Examines Why More Hotels Prefer Best-in-Class Tech to All-in-One

📰 In 2026, a report by NYU Tisch Center, Stayntouch, and IDeaS found hotels gravitating towards Best-in-Class technology systems, with 68% of independent hotels (101-250+ rooms) adopting them. Smaller hotels (54% with 100 rooms or less) prefer All-in-One platforms for simplicity. Only 34% satisfied with All-in-One training/support plan to switch. Best-in-Class systems offer flexibility, reducing booking errors and delays. IDeaS introduced "Spotlight," providing marketers with ROI insights through scientific revenue management data.

4 min

Managing the Surge: Oracle Hospitality GVP Discusses How OPERA Cloud Supports Hotels in High-Demand Periods

💻 Oracle Hospitality's OPERA Cloud aids hotels during peak events, enhancing revenue and service. Technology manages room inventory, cancellation policies, and staffing. Loyalty programs are boosted with the Opera Cloud Loyalty platform for personalized VIP experiences. AI automates tasks, delivering personalized offers and insights, easing staff workload. The platform’s real-time monitoring of occupancy, check-ins, and guest preferences ensures efficiency and personalization, crucial during events like the US Grand Prix and World Cup.

3 min

Rooted in Charleston: Indigo Road’s Hotel Richemont Celebrates Authenticity

🏨 Indigo Road Hospitality Group expanded its portfolio with Hotel Richemont in Charleston, South Carolina, marking a significant milestone for the local company. The 25-room hotel underwent extensive renovation, involving local firms like King & Society Development and designer Betsy Berry. The hotel offers unique features, including a Vietnamese-inspired restaurant, Two Bit Club. Founder Steve Palmer emphasized the importance of preserving Charleston's authenticity, aligning with the city’s rich history and Indigo Road’s brand ethos.

3 min

Opening Doors: How Ramon Reyes Rose Through the Ranks to Lead the Omni Atlanta Hotel

📚 Ramon Reyes, managing director of the Omni Atlanta Hotel at Centennial Park, transformed his career from a doorman to an executive over two decades. After working in various U.S. cities, including Atlanta, Washington D.C., and New Orleans, he returned to Atlanta nine years ago. He emphasizes mentorship and career growth within the hospitality industry, encouraging employees to express their ambitions and invest in personal development for future opportunities. Reyes is committed to fostering talent and elevating the industry.

4 min

Meyer Jabara Hotels President Details Company Growth and Fragmented Industry Model

🏨 Meyer Jabara Hotels (MJH) experienced significant growth in 2025, nearly a year after merging with Griffin Hotel Management LLC in November 2024. This merger added 10-12 properties to their portfolio and strengthened their human capital. Despite industry challenges like inflation and declining RevPAR growth, MJH reported 2025 as one of its best years. However, rising expenses have pressured margins. MJH is focusing on cost reduction and efficiency, employing strategies like charging for parking to boost revenue.

3 min

WorldHotels President Expresses Confidence in Future Growth

📈 In December 2024, WorldHotels added properties to its Crafted collection. By March 2025, WorldHotels expanded in China with Wenlan Hotel Northern Hangzhou. Ron Pohl, president of WorldHotels, highlighted its growth potential in the U.S., currently housing 31 hotels, and emphasized the appeal of local uniqueness. The Crafted brand, with boutique 80-100 room properties, is the fastest-growing segment, thriving in secondary markets like Western Canada, where the Prestige Group operates 10 lakeside WorldHotels.

3 min

BWH Hotels Highlights Welcoming Hospitality at Annual Convention

🏨 2025 BWH Hotels Annual Convention is taking place at the Seattle Convention Center Summit in Seattle, Washington. BWH Hotels, under CEO Larry Cuculic, emphasizes its mission to be the most welcoming hospitality brand globally. The company reported $8.5 billion in global revenue over 12 months, with a peak of $7.56 billion on July 8. Their RevPar index reached 108 in 2024. Senior VP Joelle Park highlighted the importance of personalized, local hospitality experiences for maintaining competitive advantage.

1 min

Sheraton San Diego Resort Debuts New Restaurant

🍴 In San Diego, California, the Sheraton San Diego Resort unveils Shorelight, a new restaurant in the Bay Tower overlooking San Diego Bay and northern Coronado Island. With coastal-themed interiors, Shorelight offers a menu that transitions from breakfast to dinner featuring items like omelettes, Caesar salads, spicy tuna crudo, and tiramisu. The restaurant aims to provide a relaxed, home-like dining experience, blending fresh, flavorful dishes with breathtaking views.

5 min

Hampton by Hilton Leader Discusses the Brand’s Growth

📍 Hampton by Hilton expanded since its 3,000th hotel opening in 2024, marking its 40th anniversary and 40th country entry. In January, it debuted in Africa with the Sandton Grayston location and signed a deal in February to open 75 hotels in India. Hampton promotes unique service culture, "Hamptonality," backed by a 100% guarantee. The new prototype launched in late 2023 enhances efficiency and user-friendliness. Innovations include a retail program and evolving service experience.

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