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Posts by author

Feyzanur Gormus

17 posts
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  • 12 min

Best guest communications software for hotels in 2025: Specialised VS generic solutions

  • Feyzanur Gormus
  • 5 January 2025
In a technological landscape, there are many solutions to choose from. Considering the vast number of options available, making a decision can quickly get overwhelming. In this article, we take…
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Welcome buttons

  • Feyzanur Gormus
  • 24 June 2024
In this product highlight series, we examine the various features and functions of the Console – the interface of our Guest Communications Hub. This practical insight shows how easy it…
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“No availability” options while booking

  • Feyzanur Gormus
  • 7 June 2024
In this product highlight series, we examine the various features and functions of the Console – the interface of our Guest Communications Hub. This practical insight shows how easy it…
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  • 2 min

AI Hospitality Insider – The first edition of our magazine for the hotel industry is available!

  • Feyzanur Gormus
  • 8 May 2024
Explore our first edition of the AI Hospitality Insider, a comprehensive report that delves into the latest trends and innovations shaping our industry. Balancing the traditional touchpoints of hospitality with…
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Hotel branding: The impact of personalising chatbots to fit your brand strategy

  • Feyzanur Gormus
  • 24 April 2024
Hotel branding goes far beyond a sleek logo and a defined colour palette. It is an all-encompassing process that aims to position a brand in such a way that it…
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Staff shortages in the hotel industry: support your front desk with AI

  • Feyzanur Gormus
  • 13 April 2024
The hotel industry has proven to be resilient despite the challenges it had to overcome during the COVID-19 pandemic. Although the industry has recovered from the effects of the crisis,…
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The role of AI in the hotel industry: Strengthening rather than replacing your team

  • Feyzanur Gormus
  • 2 April 2024
Have you ever feared that artificial intelligence (AI) could replace your job? Or heard your hotel teams raising such concerns? This article shows how AI can be used in hospitality…
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