IHG to open Crowne Plaza Multan in Pakistan
IHG Hotels & Resorts has signed a franchise agreement with Serene Tower (PVT) Ltd. to open Crowne Plaza Multan, Pakistan’s 6th largest city and about 330 miles south of Islamabad.…
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HOTELSMag.com
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Margin Call: Hotel profits stabilize, but costs rise in the Americas
Hotel profits have steadied worldwide, but for the Americas, the story is more complicated: Growth is slowing, costs are climbing, and margins are feeling the squeeze. HotStats data show that…
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The Diplomat Beach Resort, Curio Collection by Hilton names new GM
Hilton has announced the appointment of John Trovato as general manager of The Diplomat Beach Resort, Curio Collection by Hilton. Trovato will oversee all operations across the 1,000-room resort and…
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10 insights shaping wellness in hospitality
The $6.3-trillion wellness economy is both inspiring and, at times, perplexing. For those of us who work in it, the effort to legitimize wellness as both a human need and…
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HEI selected to manage Miami’s Mayfair House Hotel & Garden
HEI Hotels & Resorts has been selected to manage the Mayfair House Hotel & Garden in Coconut Grove, Miami. The property joins HEI’s portfolio of independent lifestyle hotels and resorts…
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Sonder claps back at Marriott after it terminates licensing agreement
It happened overnight. On March 29, 1984, the NFL’s Baltimore Colts packed up Mayflower moving trucks in Owings Mill, Md., and moved to Indianapolis. It was a dramatic, unpublicized exit.…
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IHM Outdoors to operate Camp Margaritaville Orange Lake
Camp Margaritaville will open a new location in Citra, Fla., in spring 2026. The project, named Camp Margaritaville Orange Lake, will be operated by IHM Outdoors, the outdoor and resort…
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Frank Sinatra once owned this hotel and casino. Business has been anything but melodious since.
The Cal Neva Resort & Casino sits shuttered now, but in its heyday, it was a beacon for the glitterati. How it could it not be? The resort and casino,…
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How AI chatbots are missing a revenue opportunity
There’s a familiar running through the hospitality industry today: Hotels are deploying AI chatbots to handle guest inquiries. Oftentimes, these implementations underperform—they misunderstand requests, provide generic responses and frustrate guests…
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Tech & talent: What the future of hotel management looks like.
The core of successful hospitality management is flexibility, change and foresight. We live in a world that is in a constant state of evolution and business today is on the…
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