Airlines and AI: Three strategies shaping aviation’s future
✈️ Air Canada, Alaska Airlines, and Delta are leading AI in aviation. Delta focuses on customer experience with AI concierges and dynamic pricing. It migrated systems to the cloud from 2021-2023. Air Canada’s AI lab with 75+ specialists enhances operations, improving on-time performance and disruption management. Alaska Airlines emphasizes operational efficiency for sustainability, using AI for flight optimization since 2021. 80% of companies use AI, and these airlines openly share their AI strategies.
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