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Posts by author

Jessica Freedman1

45 posts
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  • 5 min

Hotel newsletter: Complete guide with examples

  • Jessica Freedman1
  • 3 July 2025
What is a hotel newsletter? A hotel newsletter is an email marketing tool designed to help create and nurture your relationship with existing and potential customers, enhance brand loyalty, and…
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  • 4 min

Hotel concierge: everything you should know

  • Jessica Freedman1
  • 26 June 2025
What is a hotel concierge? A hotel concierge handles guest requests and spends their time making sure that hotel guests have everything they need to make the most of their…
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  • 5 min

8 key differences between a hotel and a motel

  • Jessica Freedman1
  • 20 May 2025
Key differences between hotels and motels 1. Location and target guest Hotels are often found in urban areas, close to business districts, tourist attractions, or transport hubs. They’re ideal for…
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  • 6 min

Hotel inventory management | What you need to know

  • Jessica Freedman1
  • 15 May 2025
What is inventory management in the dropdown#toggle” data-dropdown-menu-id-param=”menu_report_term_46135135″ data-dropdown-placement-param=”top” data-dropdown-disable-toggle-aria-param=”true” data-term-id=”46135135″>hotel industry? dropdown#toggle” data-dropdown-menu-id-param=”menu_report_term_46135105″ data-dropdown-placement-param=”top” data-dropdown-disable-toggle-aria-param=”true” data-term-id=”46135105″>Hotel inventory management involves the systematic process of ordering, tracking, storing, distributing and controlling…
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  • 5 min

The hotel guest satisfaction guide for 2025

  • Jessica Freedman1
  • 8 May 2025
What is guest satisfaction in hotels? Hotel guest satisfaction refers to how happy guests are with your hotel’s service, amenities and experience. It helps measure whether the hotel lives up…
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    Less Noise, Better Focus: Why Generative AI Is Finally Changing Revenue Management

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    • 17 February 2026
  • 🏨 Is ChatGPT quietly becoming the new way to book hotels? In the past weeks, major hotel brands and travel platforms have launched their own apps inside ChatGPT. All of them let users search and… | Marcel-Felix Krause
    • 17 February 2026
  • “AI Is Agenda Item 1, 2, 3, 4 and 5” for Hotel Leaders – Ryan Mann, McKinsey & Company
    • 18 February 2026
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  • Quicktext becomes Quinta. Tomorrow, your bookings will go through AI agents. Are you ready?
  • Tony Loeb standing in front of a brain and a lot of post it notes. Cover image for the podcast with LodgIQ discussing Generative AI in hotels.
    Less Noise, Better Focus: Why Generative AI Is Finally Changing Revenue Management
  • Workflow Automation, Decoded: RobosizeME to Host Educational Webinar for Hotel Groups
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