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10 Minutes News for Hoteliers 10 Minutes News for Hoteliers
  • Top News
  • Posts
    • CSR and Sustainability
    • Events
    • Hotel Openings
    • Hotel Operations
    • Human Resources
    • Innovation
    • Market Trends
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Posts by author

Josiah Mackenzie

1089 posts
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  • 1 min

Why Hospitality Excellence Depends on Leadership Excellence – Ryan Magnon & Scott Rohm, Ithaka Hospitality Partners

  • Josiah Mackenzie
  • 4 September 2025
🏨 Scott Rohm and Ryan Magnon, former Ritz-Carlton leaders, now helm Ithaka Hospitality Partners. They emphasize leadership as crucial for hotel success, advocating for selecting and developing capable leaders. Insights include daily leadership duties, fostering thriving environments, and transformative impacts of small shifts in culture. A Shanghai dining room anecdote highlights leadership's power. Hospitality leaders gain strategic insights and practical tips for enhancing organizations and guest experiences.
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  • 1 min

How We Bring Independent Ideas to Life in Hospitality – Ryan Magnon & Scott Rohm, Ithaka Hospitality Partners

  • Josiah Mackenzie
  • 3 September 2025
🏨 Scott Rohm, Chief Development Officer, and Ryan Magnon, Chief Operating Officer of Ithaka Hospitality Partners, share insights on transforming vision into reality in hospitality projects. They discuss lessons learned from Auburn University and the power of independent hospitality with the right partners. The conversation emphasizes the impact of collaborating with owners for unique projects in teaching hotels and culinary ventures.
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  • 10 min

How Hoteliers Use Tech in Budget Season for Faster, Smarter Decisions – Stephen German, Actabl [Sponsor Bonus]

  • Josiah Mackenzie
  • 3 September 2025
📈 Actabl collaborates with 90% of the top 50 U.S. hotel management companies, using technology to streamline budget planning with tools like ProfitSword. Founded in 2001, ProfitSword is nearly 25 years old and aids hoteliers in data aggregation and budget forecasting. Recent investments in technology have reduced task time from days to hours, enhancing efficiency. Actabl's other solutions include Hotel Effectiveness, ALICE, and Transcendent, focusing on labor, guest services, and asset management.
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  • 3 min

5 Ways Your Data Is Working Against You, Not For You

  • Josiah Mackenzie
  • 2 September 2025
📈 NYU IHIF conference revealed that data can hinder hotel performance if not collected and analyzed correctly. Misaligned incentives within hotel teams can affect profitability. Josiah Mackenzie, VP of marketing at Actabl, emphasizes the need for strategic data use to enhance profitability and team alignment. Leaders must overcome "analysis paralysis," focusing on actionable insights rather than vanity metrics, to drive results. Mackenzie’s experience spans over 15 years in leading hotel data projects globally.
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  • 18 min

How to Survive & Thrive With Proactive Planning for 2025-2026: Advice from The Hotel Financial Coach, David Lund

  • Josiah Mackenzie
  • 2 September 2025
📈 In Fall 2025, hotel owners face a dynamic environment, with David Lund advising proactive operational reviews and financial management for thriving. Key strategies include using rolling forecasts to address revenue gaps, managing budgets carefully, and ensuring managers are financially literate. Lund emphasizes regular, detailed financial reviews to enhance performance. Hotels must focus on metrics like revenue tracking and labor efficiency. Owners seek superior management; financial orderliness attracts more contracts. Effective cost reviews offer significant benefits.
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  • 9 min

The Power of Recognition, Awards & What I’ve Learned From The Hospitality Hero – Steven Hesketh

  • Josiah Mackenzie
  • 1 September 2025
📚 Steven Hesketh, CEO of Savvy Hotel Group, celebrates Labor Day and National Hotel Employee Day by highlighting the importance of recognition in hospitality. At 15, Steven's career began in Australia, where his boss and aunt inspired his passion for hospitality. Now, he runs the Liverpool Hospitality People Awards and Hospitality Hero, emphasizing recognition through nominations, storytelling, and interviews. His work with SEN schools showcases how simple acts, like a bed-making competition, can inspire and transform lives.
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  • 7 min

The Beauty of Hospitality Work and the Power of Kindness – Steven Hesketh

  • Josiah Mackenzie
  • 31 August 2025
📚 September 2025: Steven releases a children's book illustrating diverse hospitality careers, aiming to spark interest in the industry. COVID-19's impact on hospitality inspired this initiative. Steven notes that traditional school systems lack vocational inspiration and emphasizes that hospitality fosters connection and kindness—critical traits amidst growing technology and cultural shifts. With AI, services like personalized greetings enhance guest experiences, but human kindness remains irreplaceable, making hospitality an evergreen career choice.
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  • 1 min

What It Takes to Be a Great Hospitality Executive – Jon Tisch

  • Josiah Mackenzie
  • 30 August 2025
📖 Jonathan Tisch, Executive Chairman of Loews Hotels, reflects on the qualities of great hospitality executives. He shares insights with Emily Goldfischer, founder of Hertelier, highlighting the importance of communication, design, and storytelling in hospitality leadership. Tisch emphasizes that every job offers valuable lessons and that responsibility extends beyond mere "giving back." This conversation provides valuable leadership guidance for hospitality professionals at any career stage.
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  • 1 min

The Right Person for the Job: How Women Leaders Drove Loews Hotels’ Success – Jon Tisch

  • Josiah Mackenzie
  • 29 August 2025
📍 Jonathan Tisch, Executive Chairman of Loews Hotels, emphasizes his leadership approach of hiring the right person for each job, which has facilitated women advancing into senior roles. Influenced by family and colleagues, Tisch acknowledges the significant contributions of talented women in the growth of Loews Hotels. This discussion is hosted by Emily Goldfischer, founder of hertelier. Music for the episode is by Clay Bassford of Bespoke Sound.
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  • 1 min

Making The Case for Travel: From Power Breakfasts to Capitol Hill – Jon Tisch

  • Josiah Mackenzie
  • 28 August 2025
🏨 Jonathan Tisch, Executive Chairman of Loews Hotels, discusses the economic power of travel and tourism in the U.S., highlighting its job creation surpassing sectors like manufacturing. Tisch argues for increased industry advocacy, especially in light of major events like the World Cup and LA Olympics. He shares insights from his experience, including lobbying post-9/11, emphasizing the need for hospitality leaders to inform policymakers. This was hosted by Emily Goldfischer, editor-in-chief of hertelier.
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