k.fytaki - 10 Minutes News for Hoteliers - Page 27

2 min

Mews: Part 3 – “The hotelier’s first challenge is to stand out from the crowd”

🏨 Mak Abdelkafi, Senior Sales Manager at Mews, details how AI can enhance the hotel industry by improving customer experience, environmental practices, and data security. AI enables personalization and intelligent regulation of hotel operations, such as energy use, and contributes to environmental efforts like the Hotels for Trees initiative, where a tree is planted for each guest who reuses towels. Mews also ensures cybersecurity by adhering to the RGPD and PCI Compliance standards, safeguarding personal and credit card data. AI further secures transactions by verifying customer details.

Seville’s growing popularity: Balancing tourism growth with local sustainability

This article was written by HospitalityOn. Click here to read the original article Seville’s tourism sector has seen remarkable growth, with significant increases in passenger traffic, short-term rentals, and tourist…

1 min

Map of the week: hotel openings – April # 3 2025

🏨 Hospitality ON compiled a map of new hotel openings worldwide in the last 10 days, highlighting hotels part of groups, chains, or networks. Colors on the map signify: yellow for hotels opened this week, blue for announced openings set for later in the year, green for rebranded hotels reopened this week, and orange for newly signed hotel projects expected to open in the future.

2 min

Madrid: A key destination for business and leisure travel – Part 2

🏖️ In February 2025, Madrid welcomed 739,938 visitors, a 7.8% year-on-year increase, with 379,430 international guests representing 51.3% of the total. Despite a 4.5% surge in overall tourism, domestic visitors grew by just 0.7%. Madrid's population was 7,001,715 in 2024, based on INE data. A tourist tax, similar to that in Barcelona and Balearic Islands, was proposed in 2023 by ex-Tourism Minister Reyes Maroto to manage overtourism and faced resistance from the Madrid Hotel Business Association.

2 min

Michael Rohr appointed Area General Manager at Dorint Hotel Group

🏨 Michael Rohr appointed as Dorint Hotel Group's Area General Manager, starting April 1, 2025, overseeing seven resort hotels and managing the under-construction Dorint Seehotel & Resort Klink/Müritz. With 25+ years in hospitality, Rohr's resume includes Aldiana and AIDA Cruises, with a focus on strategic development in the DACH region. Dorint CEO Jörg T. Böckeler cites growth in leisure travel as a reason for expanding the management team.

2 min

Miiro debuts in the UK with the opening of Templeton Garden in London

🏡 Miiro opens Templeton Garden in London's Earl’s Court, expanding its European presence after Paris, Barcelona, and Gstaad. Templeton Garden boasts 156 rooms and suites, a restaurant called Pippin’s with British cuisine, a bar named Sprout, a café-deli named Pip’s, and features like a gym, the Miiro signature Refresh Room, and The Library. Neena Gupta, CEO of Miiro, emphasizes the brand's commitment to 'Brilliantly Considered Stays'. Future openings are planned for Vienna and other European cities.

3 min

Fairmont Golden Prague: A landmark transformed into luxury hotel

🏠 Fairmont Golden Prague, located in the UNESCO World Heritage Centre, opens after a renovation led by chief architect Marek Tichý, preserving the 1974 brutalist design by Czech Karel Filsak. The hotel features 320 rooms, suites, and residences, six dining venues including the rooftop Zlata Praha and modern Asian Golden Eye. It houses an extensive art collection, a 1,400 m² spa and wellness center, and offers a 600 m² ballroom and three rooftop boardrooms for events. The Fairmont Gold experience provides a premium "hotel within a hotel" option.

3 min

Mews: Part 2 – How far can we go with AI to personalize the customer experience?

🏨 Mak Abdelkafi, Senior Sales Director at Mews, emphasizes the practical integration of AI into hotel operations, which has been in progress for three years. Key AI applications include technical support via chatbots, room assignment optimization (referred to as "tetris"), guest experience enhancement across hotel groups, and human capital management. These innovations aim to improve operational processes, guest satisfaction, and revenue optimization, while balancing cost. Abdelkafi advocates for AI's support role rather than replacing human interaction, upholding the importance of the personal touch in hospitality. Attendees can explore more insights at the Hospitality Operator Forum on June 12.

2 min

Travelodge expands with new UK acquisitions and rebrands

🏨 Travelodge acquires 11 UK hotels including 9 former Hotel Campanile properties totaling 951 rooms in Birmingham, Bradford, Dartford, Leicester, Liverpool, Manchester, Northampton, Milton Keynes, Swindon. Five are freehold, four long-leasehold, plus contracts for Bromsgrove (former Ibis) and Wakefield (CitiLodge) under 25-year leases. Bromsgrove reopens in May post-refurbishment; Wakefield scheduled for August. This expansion is part of Travelodge's strategy to grow beyond its 600+ hotels in the UK, Ireland, and Spain, aiming for 300 more.

2 min

Hyatt Place Gothenburg Central opens in the heart of Sweden

🏨 Hyatt Hotels Corporation opens Hyatt Place Gothenburg Central, a 300-room hotel located atop Gothenburg Central Station, Sweden. The hotel, designed with nature-inspired elements, offers guests proximity to Liseberg Amusement Park, Gothenburg Archipelago, and Ullevi Stadium. Features include 300 guestrooms, five suites, a fitness center, flexible meeting spaces, a 968-square-foot event room for up to 100 people, and Blanche Brasserie & Bar. The opening marks Hyatt's expansion in Scandinavia and is part of their global market growth strategy.

Input your search keywords and press Enter.