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Kate Harden-England

134 posts

TMCs prioritise programme simplification, research reveals

🛫 42% of European travel managers struggle to access necessary data, while only 16% use it effectively. In 2026, 60% aim to simplify their programs due to clunky workflows, with 44% citing inefficient processes. 42% find opaque pricing models challenging to explain, and 36% book off-platform for lower prices. TMC bookings see a 15% decrease in traveler confidence. The study surveyed 120 managers across the UK and Europe, emphasizing a move towards transparent fee structures and automated workflows.
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RMS expands RMS Pay further

💸 Australian firm RMS launches automated invoicing and Advanced Payment Schedules for properties with high transaction volumes, like hotels and serviced apartments. This automation, integrated with GoCardless, triggers collections via saved credit cards, RMS PayByLink, or Direct Debit, reducing manual tasks and missed payments. Cameron Gough, RMS’s chief product officer, highlights enhanced cash flow control and reduced no-shows. This solution aids long-stay accommodations and corporate housing by facilitating structured payment plans and recurring billing.
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Holiday rental group Awaze launches app within ChatGPT for traveller ease

📱 Awaze, Europe's largest holiday rental provider, launched an app on OpenAI’s ChatGPT for booking UK cottages, reflecting rising demand for AI travel planning. Consumers describe ideal breaks, like a dog-friendly cottage with a hot tub, to get tailored results. Awaze's £45m annual tech investment enabled rapid app development. Over the past year, Awaze built digital foundations and released eight new apps, enhancing booking experiences and supporting property owners through AI tools.
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