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Kate Harden-England1

365 posts
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  • 3 min

AMEX GBT reveals lack of accessible…

  • Kate Harden-England1
  • 11 July 2024
♿ American Express Global Business Travel survey in June 2024 found 50% of disabled UK workers declined job offers due to travel requirements, with 65% feeling unable to travel for business. Surprisingly, 61% canceled crucial trips over accessibility issues, while 63% perceive able-bodied colleagues advancing faster career-wise. Despite 74% viewing business travel as career-critical, 48% report a lack of understanding about travel needs, 31% experience inadequate hotel accommodations, and 37% encounter prejudice. Amex GBT's end-to-end accessibility solution, launched with IBM in December 2023, offers specialized service through the Travelers Requiring Specialty Assistance desk. Over a dozen customers have since adopted the framework, extending its benefits to Amex GBT employees.
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  • 1 min

Trending Travel names Hollie Race as…

  • Kate Harden-England1
  • 11 July 2024
📱 Hollie Race appointed as influencer marketing director at Trending Travel, previously content and brand manager at Travel Counsellors for nearly two years. Race has experience from In The Style as a senior creative executive and creative manager, and held a senior brand manager role at The Fragrance Shop. Kieran Shew, managing director, and CEO Keith Herman of Trending Travel welcome her expertise to enhance influencer campaigns.
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  • 2 min

Amadeus’ Outpayce builds B2B digital wallet…

  • Kate Harden-England1
  • 10 July 2024
📰 Outpayce, part of Amadeus, selected Mambu's cloud platform to launch its multi-currency digital wallet, enhancing travel payment experiences. Securing an EMI license in 2023 from the Bank of Spain, Outpayce chose Mambu for its financial institution support and presence in 65+ countries. Mambu's SaaS platform allows Outpayce to manage multi-currency accounts and support fund transfers across many payment schemes. With the EMI license, Outpayce plans to expand payment services throughout Spain and the EU, with Mambu's go-live expected soon.
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  • 2 min

Multitrip.com data reveals boomers missing…

  • Kate Harden-England1
  • 10 July 2024
🏖️ A new Opinium survey shows only 3% of baby boomers (60+) have used AI for holiday planning, with 2% planning to this year, whereas 42% of Gen Z have or plan to. 87% of over sixties won't use AI for such purposes. Around 20% of Gen Z and 18% of Millennials currently utilize AI for holidays, with 22% of Gen Z and 13% of Millennials considering it within the next year. Gen X shows minimal usage at 4%, with 7% considering it for ideas and 6% for itineraries. Despite this, 73% of Gen X are opposed to using AI for holiday planning. Christian Bennett of Multitrip.com highlights the growing trend among younger generations and the importance of travel insurance.
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  • 2 min

Flight Centre Travel Group announces Scott…

  • Kate Harden-England1
  • 10 July 2024
📣 Scott Alboni appointed as global chief marketing officer for FCM Travel and Corporate Traveller. Alboni, previously senior vice president of marketing for FCM Travel, succeeds Frits de Kok, who transitions to lead FCM Meetings & Events in EMEA after global expansion. Alboni led a company-wide rebrand during the pandemic and the rollout of the FCM Platform. Flight Centre Travel Group's Global Corporate CEO, Chris Galanty, commends the internal promotion as a pathway to continue the firms' growth.
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  • 3 min

Airwallex and Skift report reveals 66% of…

  • Kate Harden-England1
  • 10 July 2024
📌 66% of global travel executives report profit loss due to inefficient payment systems. 70% find cross-border payments challenging, affecting a quarter of their revenue. A survey conducted by Airwallex and Skift in April 2024 included 473 travel executives across 7 markets: Australia, China, Hong Kong SAR, Israel, Singapore, the UK, and the US. Modernization of payment technology is a planned priority for 90% of executives within the next 12 months, and 88% noted a shift in customer payment preferences since COVID-19. Nearly 40% of respondents reported half their revenue from international customer payments, and 75% earn more than 25% of their revenue from cross-border payments. 88% frequently deal with foreign currency payments, and 67% cite increased complexity due to FX rate volatility. Over one-third report losing 10% in profits, and 80% are interested in an all-in-one payment solution.
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  • 2 min

Yuno and Meili join forces to improve…

  • Kate Harden-England1
  • 10 July 2024
💰 Payment orchestrator Yuno has partnered with mobility company Meili to transform payment infrastructure in the airline industry. The partnership aims to provide airlines with a unified payment platform offering over 300 payment methods globally, one-click checkout, AI-enabled smart routing, and anti-fraud tools. Major airlines such as Avianca and Viva Aerobus have already adopted Yuno's solutions. The collaboration promises to enhance efficiency, security, and customer satisfaction in airline payment processes.
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  • 2 min

Bob W exchanges contracts for its first…

  • Kate Harden-England1
  • 10 July 2024
🌏 Hospitality provider Bob W is launching its first Austrian property in Vienna, a 67-unit serviced apartment building, following a long-term lease agreement with developer Peter Pilz & Partner Projektentwicklungs GmbH. The 2,000 sq m property is located on Heiligenstädter Straße and set to open in 2025, increasing Bob W's European presence to 18 cities. Located near a 30,000 sq m life science hub, a 170,000 sqm corporate center, a large health clinic, and two universities, it aims to serve tourists, digital nomads, and business travelers with a tech-led accommodation experience. Construction for the new site is already underway.
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  • 2 min

STR property management software firm…

  • Kate Harden-England1
  • 10 July 2024
💻 Avantio, a short-term rental property management software company, appoints Mohit Jagawat as head of innovation and Sandra Álvarez Mollá as head of customer care. Jagawat, previously with OYO Vacation Homes and De Vere hotels, will focus on product strategy, team building, and implementing AI and data in decision-making. Álvarez Mollá, formerly with Happydonia, Zendesk, and Wix, will enhance customer success with technology and AI. Avantio aims to incorporate human-focused technology to drive client growth and maintain its values of collaboration and forward-thinking.
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  • 3 min

AI-powered start-up Bigfoot aims to…

  • Kate Harden-England1
  • 10 July 2024
🏡 Former Airbnb employees launched Bigfoot, an AI-driven local discovery platform that uses Gen AI, user content, and 50+ data sources to offer personalized weekend plans in 160 cities. Bigfoot's "Littlefoot" provides curated, top-rated local recommendations via text, with over 120,000 activities accessible. Co-founder Alex Ward emphasized Bigfoot's unique local focus, aiming to eliminate planning monotony. The platform features multiple Large Language Models from Open AI, Anthropic, and Perplexity, and plans to integrate with Spotify and Google Maps for enhanced recommendations.
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