Katharina Heitmann

How do you turn guest feedback into actionable strategies that inform your pricing and maximize revenue? In this article, you’ll find the answer with insights from leading experts shared in…

Part 5 – Japan In part 1 of the Pulse of the Industry Global edition, we already took a deep dive into the metrics that TrustYou analyzed for the hospitality…

Part 4: US In part 1 of the Pulse of the Industry Global edition, we already took a deep dive into the metrics that TrustYou analyzed for the hospitality industry…

PART 3 – APAC In part 1 of the Pulse of the Industry Global edition, we already took a deep dive into the metrics that TrustYou analyzed for the hospitality…

PART 2 – EMEA In part 1 of the Pulse of the Industry Global edition, we already took a deep dive into the metrics that TrustYou analyzed for the hospitality…

In this blog post, we will explore the five different stages of the guest journey and shed light on which associated technology can help to meet a variety of hotelier’s…