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Lacie Carr

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Agilysys launches Intelligent Guest Profiles for personalisation

💻 Agilysys, a hospitality software company, launched Intelligent Guest Profiles (IGP) to boost ancillary revenues by providing hotels with unified guest data. IGP uses real-time data collection powered by guestsense.ai and assesses guest lifetime value via RFM metrics. Enabled across Agilysys' systems, it aggregates behavioral, transactional, and preference data. On Monday, June 30, 2-3 pm BST, a webinar titled "Monetising the Guest Experience" will be hosted to discuss this innovation.
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Woolley Grange undergoes full-property renovation

🏠 Woolley Grange, a Jacobean manor in Bath, will undergo a full renovation led by StudioJill, starting October 2025. The work will update all 25 rooms, restaurants, spa, pool, garden, and common areas. StudioJill aims to blend the building's charm with modern luxury. This renovation is part of the Luxury Family Hotels collection, which includes Fowey Hall, Moonfleet Manor, and New Park Manor.
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Nevaya and Filmbankmedia partner to bring blockbusters to hotels

🎬 UK: In June 2025, Nevaya and Filmbankmedia partnered to provide Hollywood blockbuster films in hotel rooms. Content includes movies from Disney, Warner Bros., Lionsgate, Sony Pictures, Discovery, and A24. Hotels can offer these films as a complimentary service or on a pay-per-view basis, including new releases. James Richmond (Nevaya) emphasizes innovation, while Majella Griffin (Filmbankmedia) highlights their extensive film roster for a unique guest experience.
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Verdi Hotels adds two hotels in Portugal and Czech Republic

🏨 Verdi Hotels celebrates its first anniversary with expansions in Prague and Santarém, set to open later in 2025. Panorama in Prague offers 441 rooms, while Verdi Santarém has 100 rooms and five suites. Both include dining and fitness amenities. Verdi joins the Global Hotel Alliance, enhancing guest experiences with their GHA DISCOVERY loyalty program. This growth follows their North Africa expansion, with locations now in Tunisia, Hungary, Malta, Portugal, and the Czech Republic.
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Preferred Travel Group appoints chief development officer

📋 Worldwide: Preferred Travel Group appointed Philipp Weghmann as Chief Development Officer (CDO) and President of Beyond Green. Weghmann, with over 20 years in hospitality, previously led The Luxury Collection at Marriott. Beyond Green was acquired by PTG in 2020. He will drive PTG’s global development and oversee the Integrated Quality Assurance and Alliance Partner programs. CEO Lindsay Ueberroth emphasizes his role in aligning PTG's growth with sustainable hospitality goals.
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World’s first AI island to open in the Philippines

💻 Philippines, 2025: Dan Thomson, Sensay CEO, is launching Sensay Island, the first AI-powered island. Featuring 17 AI replicas of historical leaders, including Churchill and Mandela, the island's government is designed for transparent policymaking. With £2.5 million in pre-seed funding, the island allows global citizens to become 'e-residents' to propose and vote on policies. Tourism boards can collaborate using Sensay's technology for unique guest experiences. Sensay aims to redefine governance and tourism through AI.
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Somabay launches sales for Arc of Soma: The Lagoon Edition

🏠 Arc of Soma: The Lagoon Edition in Somabay, Egypt, launched its residential sales. The project offers 110 units, with one to three-bedroom options ranging from 76 to 151 sqm. Prices start at £123,606. Residents can enjoy amenities like golf, diving, and spa facilities. CEO Ibrahim El Missiri emphasizes the new standard of waterfront living. Nearby hotels include Kempinski and Sheraton.
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Viceroy to open hotel and residence resort in Idaho

🏠 US: In June 2026, Viceroy Hotels & Resorts will open The Harriman in Ketchum, Idaho, featuring 73 hotel rooms and 12 penthouses. Located near Bald Mountain’s River Run, the resort includes a spa, fitness center, restaurant, and event spaces. Named after W. Averill Harriman, the project is led by Andrew Blank and Jack Bariteau with designs by Hornberger+Worstell and others. The Harriman celebrates Sun Valley’s heritage and future.
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Village Hotel Club expands leadership team

🏠 Paul Roberts, previously CFO, now COO; Matthew Ward appointed as CFO; Jon Davis as CTO at Village Hotel Club. These leadership changes support a growth strategy involving a £82 million refurbishment programme to upgrade existing UK assets. CEO Gary Davis aims to enhance guest experiences and expand the brand by acquiring and transforming new sites. The focus is on operational excellence and evolving the customer proposition.
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