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350 posts

FORTH Atlanta Appoints Danielle Gilligan as New General Manager with Over 25 Years of Experience

  • 19 April 2026
🏨 FORTH Atlanta, part of Preferred Hotels & Resorts, appointed Danielle Gilligan as general manager on April 17, 2026. Gilligan brings over 25 years of experience to her new role.
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AI Trip Planning Doubles as Traditional Search Declines from 51% to 36% in Travel Planning Trends

  • 17 April 2026
📈 Adam H. demonstrated AI's growing role in travel booking by using Cloudbeds to find a lodge in Montana instantly, highlighting that 51% of traditional search is losing ground to AI, which has more than doubled its impact. Rafat Ali's Skift piece on hotel economics criticized franchise models, with brands like Hilton benefiting from independent partnerships. Brent Hayhurst spotlighted robots in hotels, and Ashkhen Gevondyan noted Expedia's strategic move with Amazon’s Alexa, predicting AI-driven booking growth.
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Rosewood's Heavy Investment in Design Neglects Staffing, Undermining Luxury Experience Across Multiple Properties

  • 17 April 2026
🏨 Rosewood hotels are investing heavily in design and materials but neglecting staffing, affecting service quality. 🕒 In the evenings, just one staff member covers multiple functions, impacting room service, check-ins, and guest experiences. 🏨 This issue isn't unique to Rosewood; many luxury hotels prioritize aesthetics over operations. 📉 At 85% occupancy, ask about staffing levels to ensure promises meet reality. Operational decisions, including funding and staffing, significantly impact guest satisfaction.
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Every hospitality influencer, marketing agency, and executive has been pushing for “direct bookings” for years. The data says it’s not working. Cloudbeds just dropped their 2026 State of… | Zach Busekrus | 19 comments

  • 17 April 2026
Every hospitality influencer, marketing agency, and executive has been pushing for “direct bookings” for years. The data says it’s not working. Cloudbeds just dropped their 2026 State of Independent Hotels…
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The biggest AI skills gap hotel teams can’t afford to ignore

  • 17 April 2026
Florian Montag, SVP of revenue at Apaleo, argues that hotels must close the AI skills gap to adopt agentic AI successfully.
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The biggest AI skills gap hotel teams can’t afford to ignore

  • 17 April 2026
Florian Montag, SVP of revenue at Apaleo, argues that hotels must close the AI skills gap to adopt agentic AI successfully.
View Post
Share

The biggest AI skills gap hotel teams can’t afford to ignore

  • 17 April 2026
Florian Montag, SVP of revenue at Apaleo, argues that hotels must close the AI skills gap to adopt agentic AI successfully.
View Post
Share

The biggest AI skills gap hotel teams can’t afford to ignore

  • 17 April 2026
Florian Montag, SVP of revenue at Apaleo, argues that hotels must close the AI skills gap to adopt agentic AI successfully.
View Post
Share

The biggest AI skills gap hotel teams can’t afford to ignore

  • 17 April 2026
Florian Montag, SVP of revenue at Apaleo, argues that hotels must close the AI skills gap to adopt agentic AI successfully.
View Post
Share

The biggest AI skills gap hotel teams can’t afford to ignore

  • 17 April 2026
Florian Montag, SVP of revenue at Apaleo, argues that hotels must close the AI skills gap to adopt agentic AI successfully.
View Post
Share
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