💻 JC Bahr-de Stefano's request to Instinct, a $2.5 billion assistant, resulted in his Resy account being banned. Instinct processes 200 requests per hour, checking availability every 10 minutes and polling every 0.4 seconds. Resy reinstated him with a warning about his American Express accounts. Meta launched Muse, another personal agent. Both agents use Stripe's Link for payments. Courts and travel brands face choices about banning customers or integrating agents. Resy bans third-party agents but allows its own integrations.

💻 Hotels face cybersecurity threats, including DarkHotel and RevengeHotels campaigns, as their networks often lack proper segmentation and security protocols. Key security measures include network segmentation, regular patching, changing default credentials, and staff training. According to Kaspersky's 2014 findings, hotels have been targets due to high-value data. Modern hotels should also maintain accurate device inventories and implement VPN guidance for guests. A robust cybersecurity strategy is crucial for operational resilience and guest trust.

💸 Match insurance policies to business risks to safeguard against costly disruptions like fires or data breaches. Key policy types include General Liability, Commercial Property, and Cyber Liability. To optimize coverage, hospitality businesses should map potential losses, use current financial data, and compare terms. Use comparison services like Compare.com for quotes. Regularly review and update insurance as the business evolves, ensuring comprehensive protection and resilience.