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894 posts
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  • 1 min

WOOHOO Restaurant Utilizes AI to Create Innovative Menus and Enhance Guest Experience with Futuristic Design

  • 3 March 2026
🍽 In Dubai, Chef Aiman, an AI culinary expert, designs innovative menus at the WOOHOO restaurant. The establishment blends technology and sustainability, using ingredients like meat trimmings, and features a futuristic atmosphere with shifting blue lighting and cyberpunk-inspired lounges. Co-founder Ahmet Oytun Cakir emphasizes enhancing creativity, not replacing chefs. The restaurant's design includes bronze-toned furniture and panoramic views, offering a unique dining experience where technology and art meet.
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UK’s CMA launches investigation into Hilton, IHG and Marriott

  • 3 March 2026
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  • 3 min

Beautiful on paper, disappointing in the room

  • 2 March 2026
📱 Airbnb faces a brand paradox. Despite their excellent marketing, 99% of complaints relate to stays, highlighting their lack of control over guest experiences. They remain an "introduction of two parties" with no control post-booking. Airbnb's solution could be managing their own curated homes. In hospitality, AI tools like voice-to-text apps help hotel managers stay efficient on the move. The rise of surveillance, such as AI monitoring in restaurants, raises concerns over privacy and trust, but could enhance personalized experiences if managed transparently.
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  • 2 min

Shiji Infrasys POS Surpasses 500 Installations in Europe Amid Record Growth

  • 2 March 2026
📱 Barcelona, Spain, March 02, 2026 – Shiji's Infrasys POS achieved over 500 installations across Europe in 2025. Infrasys POS, used by brands like IHG, Langham, Melco, and Mandarin Oriental, supports various hotel types with cloud-native architecture and seamless integration. This milestone reflects increased adoption of cloud-based solutions in hospitality. Shiji's regional teams focus on local deployment and client success. Shiji provides hospitality solutions to over 91,000 hotels globally.
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  • 2 min

A Look at the Guó Cháo Coffee Trend in China – Exclusive F&B Insights on Saladplate!

  • 2 March 2026
☕ In July 2025, Luckin Coffee, China’s largest coffee chain, boasted over 22,000 stores domestically and approximately 4,000 internationally. China’s branded coffee outlets surged by 58% last year, surpassing the US with over 49,000 locations. Luckin Coffee's collaboration with Moutai led to the viral success of the Jiangxiang Latte, selling 5.42 million cups on launch day, featuring Moutai liquor-flavored milk with 0.5% alcohol, embracing the Guó Cháo movement.
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Hotel software: An unlikely winner in the AI reset

  • 2 March 2026
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  • 3 min

Canada’s travel advisor market holds steady as costs rise and tech evolves

  • 28 February 2026
🗺 Canada, 2026: The travel advisor landscape remains stable with a seasoned workforce—60% have over 10 years' experience, while new advisors (2 years or less) are at 14%. Nearly half are agency owners, especially among home-based advisors. International bookings, notably to Europe, prevail despite declining U.S. demand. Key revenue drivers are service fees and supplier partnerships. Advisors leverage digital marketing and AI tools, though concerns about AI's accuracy and loss of personal touch persist.
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  • 2 min

OTA players, big tech, and Google I/O keep announcing major updates. It’s hard to keep up. And it should terrify tour operators. Or excite them. Depends on how you play it. Tripadvisor’s CEO just… | Ari Adnan Cibari | 23 comments

  • 28 February 2026
🌐 Tripadvisor's CEO reports ongoing declines in "flyby visitors" due to AI overviews. OpenAI partners with Expedia and Booking.com. Google launches Project Mariner, an AI agent for browsing, price monitoring, and booking. Only 15-25 million people pay for AI subscriptions, while 1.3 billion use free tools, leaving over 6 billion untouched by AI. Tour operators need direct booking systems and AI-friendly websites to stay relevant. AI commoditizes generic travel, increasing the value of bespoke experiences.
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  • 2 min

Travel’s third-largest sector faces its defining decade

  • 28 February 2026
🏖️ Experiences in the travel sector reached $271 billion in 2025, surpassing pre-pandemic levels and growing faster than the broader travel industry. The sector is projected to exceed $340 billion by 2029, with an 8% nominal CAGR from 2023-2029. Online channels are expected to rise from 17% of bookings in 2019 to 42% by 2029, with OTAs being the fastest-growing channel, increasing bookings more than fivefold from 2019 to 2029.
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  • 1 min

Airbnb Is Testing Airport Pickups. Are Flights Next? | Dennis Schaal | 23 comments

  • 27 February 2026
✈️ Airbnb might eventually launch flights, aiming to expand beyond its core home rentals by becoming a "travel concierge." Unlike hospitality brands like Hilton or Marriott, which don't offer flights, OTAs like Booking see flights enhancing the "connected trip." The question remains if consumers will turn to Airbnb for flights and how it would impact their home and hotel business. Industry reports have hinted at such moves since 2016. Will it succeed like OTAs or not add value like hotels?
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