Michael Heinze

3 min

From Patchwork to Platform: The Case for Unified Hotel Systems | By Michael Heinze

Michael Heinze
19 September 2025

It usually starts with a simple fix. One team wants better upsell options, so a new CRM is added. Another needs richer analytics, so in comes a reporting tool. The…

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3 min

Too Many Systems, Too Little Time: How Hotels Can Simplify Tech and Empower Teams | By Michael Heinze

Michael Heinze
11 September 2025

A guest walks up to the front desk. The receptionist glances at the screen and already knows the guest prefers feather pillows, skipped housekeeping during their last three stays, and…

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From Patchwork to Platform: The Case for Unified Hotel Systems | By Michael Heinze

Too Many Systems, Too Little Time: How Hotels Can Simplify Tech and Empower Teams | By Michael Heinze

Executive Guide on Hyperautomation for Hospitality Leaders

New guide: “From Revenue Manager to Commercial Strategist”

What does exceptional hospitality look like today? Download SOCIETIES Magazine

133 – AI and the PMS wars

Is your hotel distribution model ready for 2030?

A two-year development cycle expands Hyatt’s Portfolio

Budget business rates plan ‘an attack on London and the Southeast’, says Colliers

Gratitude in a Hard Year: The Bright Spots in Hospitality (And What I’m Grateful For) – Josiah Mackenzie

Executive Guide on Hyperautomation for Hospitality Leaders

New guide: “From Revenue Manager to Commercial Strategist”

What does exceptional hospitality look like today? Download SOCIETIES Magazine

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