Michael Heinze

3 min

From Patchwork to Platform: The Case for Unified Hotel Systems | By Michael Heinze

Michael Heinze
19 September 2025

It usually starts with a simple fix. One team wants better upsell options, so a new CRM is added. Another needs richer analytics, so in comes a reporting tool. The…

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3 min

Too Many Systems, Too Little Time: How Hotels Can Simplify Tech and Empower Teams | By Michael Heinze

Michael Heinze
11 September 2025

A guest walks up to the front desk. The receptionist glances at the screen and already knows the guest prefers feather pillows, skipped housekeeping during their last three stays, and…

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From Patchwork to Platform: The Case for Unified Hotel Systems | By Michael Heinze

Too Many Systems, Too Little Time: How Hotels Can Simplify Tech and Empower Teams | By Michael Heinze

LodgIQ Launches AI Wizard, Hospitality’s First Generative AI Platform for Revenue Intelligence

Cendyn brings hotel direct rates into AI search platforms

Why Automation is the Ally of Hotel Staff, and Not Their Replacement

HOTELS’ 2025 December Suppliers Guide digital issue now live

Marriott to open EDITION hotel at Cape Town’s V&A Waterfront

Amadeus: Global Hotel Revenue Projected to Reach $7.4 Billion Over Year-End Holiday Period

Omni Hotels opens in Fort Lauderdale

Stayntouch Updates PMS Platform and Adds AI Features

LodgIQ Launches AI Wizard, Hospitality’s First Generative AI Platform for Revenue Intelligence

Cendyn brings hotel direct rates into AI search platforms

Why Automation is the Ally of Hotel Staff, and Not Their Replacement

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