Michael Heinze

3 min

From Patchwork to Platform: The Case for Unified Hotel Systems | By Michael Heinze

Michael Heinze
19 September 2025

It usually starts with a simple fix. One team wants better upsell options, so a new CRM is added. Another needs richer analytics, so in comes a reporting tool. The…

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3 min

Too Many Systems, Too Little Time: How Hotels Can Simplify Tech and Empower Teams | By Michael Heinze

Michael Heinze
11 September 2025

A guest walks up to the front desk. The receptionist glances at the screen and already knows the guest prefers feather pillows, skipped housekeeping during their last three stays, and…

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From Patchwork to Platform: The Case for Unified Hotel Systems | By Michael Heinze

Too Many Systems, Too Little Time: How Hotels Can Simplify Tech and Empower Teams | By Michael Heinze

Executive Guide on Hyperautomation for Hospitality Leaders

New guide: “From Revenue Manager to Commercial Strategist”

What does exceptional hospitality look like today? Download SOCIETIES Magazine

How Club Mahindra Quietly Solved Hospitality’s Biggest Plastic Problem

HVS Europe Hotel Transactions Bulletin – Week Ending 07 November 2025

When fashion meets hospitality with sustainability intentionally written into the design brief, what actually happens?

Sonder claps back at Marriott after it terminates licensing agreement

Big Dill Hospitality’s newest restaurant is Casa Brasa, a Latin American-inspired, live-fire grill and sushi concept in Dallas

Executive Guide on Hyperautomation for Hospitality Leaders

New guide: “From Revenue Manager to Commercial Strategist”

What does exceptional hospitality look like today? Download SOCIETIES Magazine

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