Michael J. Goldrich

Welcome to “The AI Advantage,” a monthly series by Michael J. Goldrich, Chief Experience Officer at The Hotels Network and Founder and Chief Advisor at Vivander Advisors. Each month, Michael…

AI is already emerging as a game changer in the hospitality industry, reshaping guest experiences and revenue strategies for hoteliers. Shifting to AI-driven platforms like chatbots, visitors expect immediate, relevant…

A company’s website serves as a powerful conduit for customer engagement, brand representation, and revenue generation. Nowhere is this more evident than in the hospitality industry, where a hotel website…